Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Very cordial. Not a long wait for my vehicle. Explained any questions I had for them. Not a long wait for my vehicle. Explained any questions I had for them. More

Friendly staff. Did let me know my service recall would take longer than I expected so I didn’t stay for the 3-4 hours needed Did let me know my service recall would take longer than I expected so I didn’t stay for the 3-4 hours needed More

The work was completed quickly and efficiently and I was out in a little over an hour. Also washed my vehicle! out in a little over an hour. Also washed my vehicle! More

This location had top notch customer service from start to finish. When I called to schedule an oil change for my Jeep, they were very friendly and offered many open appointment times, even the next day. I to finish. When I called to schedule an oil change for my Jeep, they were very friendly and offered many open appointment times, even the next day. I was able to drop my vehicle and keys after hours. The oil change occurred early the following day and I even received a text message with a video of the walk through check occuring under my lifted car, going point by point showing me each cleared system. This was unexpected and really cool! When I went to pick up the car, 3 separate staff greeted me when they saw me and walked me to the cashier's window. Top notch from start to finish, I wish every dealership was this good, truly. Nice job guys, keep it up. More

Good service and good people Robert Jensen is the best he has helped me with both of my automobiles for years. he has helped me with both of my automobiles for years. More

Always friendly and prompt service. I continue to drive from Columbus because I know I will get treated with great customer service. I continue to drive from Columbus because I know I will get treated with great customer service. More

We were stranded on our way home to Canada and Nate was so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! More

I can always count on service help there. That's why I get all my tough service done there. That's why I get all my tough service done there. More

great service, attention to detail, and effective communication. They made it right when they made a mistake. communication. They made it right when they made a mistake. More

Very knowledgeable and treated me nicely and completed the job quickly. Nice waiting area also the job quickly. Nice waiting area also More