Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Worked hard to get the issue resolved, communicated through our the process and had my truck ready within a day. through our the process and had my truck ready within a day. More

Tried to charge me an extra almost $400 on my total bill. I corrected the woman working and she told me the extra almost $400 was the 3% credit card charge on an almost $2500 bill. I again corrected her that I corrected the woman working and she told me the extra almost $400 was the 3% credit card charge on an almost $2500 bill. I again corrected her that the math does not add up. She incorrectly entered my total. Eventually put in the correct amount. More

Fantastic client service dept and the work they do is amazing. Highly recommend taking your vehicle there. amazing. Highly recommend taking your vehicle there. More

Very difficult experience for me with my new 2025 dodge ram 1500. Nothing wrong with it… just wouldn’t start. No answer since it started for them, and couldn’t recreate the issue. Very ki ram 1500. Nothing wrong with it… just wouldn’t start. No answer since it started for them, and couldn’t recreate the issue. Very kind staff! More

Great service all around. Like that I can work in the waiting area while service is being provided Like that I can work in the waiting area while service is being provided More

Accurate & Quick Service Nothing more to say Nothing else comes to mind at this time comes to mind at this time More

The service department is great! I sent my brother in with my car and the service department sent me a video of my cars inspection. I sent my brother in with my car and the service department sent me a video of my cars inspection. More

My experience has been that the personnel are attentive, informative and friendly. My experiences thus far have been very good. informative and friendly. My experiences thus far have been very good. More

It is always a pleasure and pleasant experience to visit my dealership. All the staff is polite, friendly and very knowledgeable. The facilities are always clean, comfortable, The popcorn and drinks ar my dealership. All the staff is polite, friendly and very knowledgeable. The facilities are always clean, comfortable, The popcorn and drinks are a great treat to have available. I really enjoy the nature program that runs continuously. The overhead music is enjoyable and At a good volume. THANK YOU More

Always happy with my service work completed at Russ Darrow. I will continue to use them for service work. Darrow. I will continue to use them for service work. More