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Russ Darrow Chrysler Jeep Dodge RAM of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.2
978 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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2617 W Washington St

West Bend, WI

53095

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Showing 978 reviews

January 03, 2026

Polite didn't push but I knew what I wanted and were professional K K K More

by RBWISCONSIN6
Recommend Dealer
Yes
Employees Worked With
Joseph C
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Jan 03, 2026 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

January 01, 2026

Dan Domask is a salesperson that makes your personal interests his top priority and explains everything thoroughly. More

by Joyce Warnkey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Domask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mitchell Darrow mitchell.darrow@russdarrow.com

December 31, 2025

Clean and very informative about my vehicle I really like when you guys showed me the video of what you guys were getting ready to do and what what's wrong with my vehicle More

by CDENISE.1234
Recommend Dealer
Yes
Employees Worked With
Don't remember but she was extremely good
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Dec 31, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

December 28, 2025

Placed tires on backwards and lost quite a bit of air in them after driving off More

by TINA1853095
Recommend Dealer
No
Employees Worked With
Tire rotation and oil change
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Jan 01, 2026 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for bringing this to our attention, Tina, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mitchell Darrow mitchell.darrow@russdarrow.com

December 28, 2025

I would suggest that a used car salesman be more knowledgeable on the used cars that are on the lot they are selling. More

by BESTBIGDADDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Falconer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

December 23, 2025

Great people and business to deal with. Great experience with almost no hassle at all. More

by DWAYNEBAILEY48
Recommend Dealer
Yes
Employees Worked With
Mr Joe and Mr Tony
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Dec 29, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

December 23, 2025

Made my daughter's car buying easy. Only issue we have is her stereo touch screen. Does not allow any screen usage. More

by 2018 Volkswagen Jetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Burke
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

December 21, 2025

Best car buying experience ever Dan has always been a pleasure to work with Awesome More

by MARKLAUF
Recommend Dealer
Yes
Employees Worked With
Dan Domask
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Dec 21, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Jeep Dodge RAM of West Bend are glad to have you as a customer. Mitchell Darrow mitchell.darrow@russdarrow.com

December 20, 2025

Uneventful. Uneventfully uneventful in the most wonderfully uneventfully uneventful way. That's really all I have to say More

by BIGGARYK
Recommend Dealer
Yes
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Dec 21, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

December 20, 2025

We have buying cars from this dealership since it was first opened in the 1960’s. Have always had good service. More

by D-DPIERCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Domask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Hermann
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Dec 20, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

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