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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
975 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 975 reviews
July 03, 2026
My experience is always very good ? ? I was pleasantly greeted by the receptionist. Who remembered me from my previous visit. She was very polite and professional. I had a recall. Servic ? I was pleasantly greeted by the receptionist. Who remembered me from my previous visit. She was very polite and professional. I had a recall. Service was done in a timely manner. Very pleased with the film presentation. More
by kirbydaniels1
Verified Customer
June 27, 2026
great place to shop for what your looking for I stumble across the Venue cause Justin thought I might like it even better then the Trak, which I did cause its mine now. So Im very greatful of having a easy across the Venue cause Justin thought I might like it even better then the Trak, which I did cause its mine now. So Im very greatful of having a easy going dealer that gave me a good deal and was very helpful explains things to me. More
by ANUTTY14U
June 24, 2026
Service came in under estimate. Service and Parts employees were professional. The experience at the dealership was great Service and Parts employees were professional. The experience at the dealership was great More
by steven.pionke
Employees Worked With
Service Department Parts Department
June 23, 2026
We had a great experience at Russ Darrow Chrysler in West Bend. Our salesperson Andrew M. was patient and knowledgeable! He answered all of our questions and made the process smooth. John C. In finance set o Bend. Our salesperson Andrew M. was patient and knowledgeable! He answered all of our questions and made the process smooth. John C. In finance set out all our options and was very efficient. Top notch service. More
by jlast12130103
