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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
719 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
March 11, 2022
They made the buying process super easy! They answered all my questions/concerns and they explained everything very well and made sure I understood all of it. They were very helpful and resp They answered all my questions/concerns and they explained everything very well and made sure I understood all of it. They were very helpful and respectful about my interests and budget! Very friendly service as well! I’m glad I bought my car from them! It was a great experience! 10/10 recommend this dealership! More
by Bri
March 07, 2022
Gary is incredibly knowledgeable and super helpful. One of if not the best experience I've ever had. Gary is the person to go to for all your vehicle nedds. One of if not the best experience I've ever had. Gary is the person to go to for all your vehicle nedds. More
by Lj
Employees Worked With
Other Employees :
Rick Hodge, LARRY SABEL, chad formico, Hansen Olson, Gary Smith, Ryan VanDerWal
February 19, 2022
The dealership is very clean and everyone is very friendly whenever you walk in. Highly recommend Justin for any car purchases! He’s very knowledgeable and caring. Makes the whole experience easy! friendly whenever you walk in. Highly recommend Justin for any car purchases! He’s very knowledgeable and caring. Makes the whole experience easy! More
by DanaKurbis
February 10, 2022
Everyone there was amazing with the purchase of my used car! I got an amazing deal and they went out of their way to fix a couple issues that were discovered. Larry didn’t bat an eye when I told him what n car! I got an amazing deal and they went out of their way to fix a couple issues that were discovered. Larry didn’t bat an eye when I told him what needed attention. We will absolutely be coming back for future purchases! Also want to give a huge shoutout to Hansen, my salesman for working hard to ensure my visit was pleasant and no time was wasted. Big thanks to Jon in finance for having my best interest in mind and for ensuring the finance process was swift and painless. They worked past closing to get me a car I love! Thank you team! More
by R3B3L
February 09, 2022
Great dealership to work with. Made my truck by experience extremely easy especially considering I was coming from out of state. Would recommend this dealership to anyone looking for a vehicle. experience extremely easy especially considering I was coming from out of state. Would recommend this dealership to anyone looking for a vehicle. More
by vikfan100275
February 07, 2022
Justin was great to work with and maintained communication with me while I waited for my new Ram 2500 to come in. communication with me while I waited for my new Ram 2500 to come in. More
by dominguez1637
January 29, 2022
Our experience with the dealership was great! This is the 6th car that we have bought from Chad and each time, regardless of the salesperson, everything is quick and easy. His salespeople are nice and the 6th car that we have bought from Chad and each time, regardless of the salesperson, everything is quick and easy. His salespeople are nice and very knowledgeable. Would definitely recommend them to anyone buying a car. More
by lisalong007
Employees Worked With
Rick Hodge, chad formico, Hansen Olson
