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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
720 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
June 30, 2021
Excellent service and sales. Everything they said was true very happy. This is my 3rd lease in a row from them and I’m sure I’ll be back for another. true very happy. This is my 3rd lease in a row from them and I’m sure I’ll be back for another. More
by Fountaind29
June 28, 2021
Honest friendly good communication Drove 350 miles to Honest friendly good communication Drove 350 miles to purchase vehicle Honest friendly good communication Drove 350 miles to purchase vehicle More
by Mark.Flesner
June 25, 2021
I had a Jeep Goal and Justin made the Goal a Reality! The Russ Darrow Team was a pleasure to work with! Highly Recommend. Russ Darrow Team was a pleasure to work with! Highly Recommend. More
by ALaw
Employees Worked With
June 11, 2021
They did an awesome job helping me find a car for my son.When the original vehicle I went to the dealership to see wasn’t available they found another one that met my needs son.When the original vehicle I went to the dealership to see wasn’t available they found another one that met my needs More
by dankutz
Employees Worked With
Rick Hodge, Gary Smith
June 05, 2021
Katie was very friendly and helpful. A great addition to your group in West Bend. I was able to get in right away and the service was completed quickly. your group in West Bend. I was able to get in right away and the service was completed quickly. More
by Rex
Employees Worked With
Kathryn Allen
May 23, 2021
Janessa did an amazing job getting me into the Jeep of my dreams! The entire sales team is great! Very grateful for the opportunity to work with amazing people. dreams! The entire sales team is great! Very grateful for the opportunity to work with amazing people. More
by K_allen023
May 12, 2021
Justin is a good buddy and he really helped me pick out a good work vehicle for me. Instantly knew what I was looking for. Super fun to talk to. good work vehicle for me. Instantly knew what I was looking for. Super fun to talk to. More
by RSS238
May 06, 2021
Great staff, awesome product. Over all awesome experience. We will definitely consider using Russ Darrow in the future for our automotive needs. Well worth the trip up to West Bend experience. We will definitely consider using Russ Darrow in the future for our automotive needs. Well worth the trip up to West Bend More
by chellmort
April 30, 2021
Great dealership!! Had a great experience with Tim and Jon. They were both vrry helpful and helped to keep my 2 year old entertained while we worked on the deal. Jon. They were both vrry helpful and helped to keep my 2 year old entertained while we worked on the deal. More
by Dmn
