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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
747 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 747 reviews
November 30, 2021
Service is quick and on time. Staff is friendly. Waiting area is well stocked with coffee and snacks. area is well stocked with coffee and snacks. More
by rexsimonsen
November 24, 2021
Great Service DeptMgr GREAT! Service Great!This is Great Service Dept Mgr GREAT! Service Great! This is first time in a long time we were very satisfied with the service! The Service Mgr listened to Great Service Dept Mgr GREAT! Service Great! This is first time in a long time we were very satisfied with the service! The Service Mgr listened to a few concerns we had about our vehicle. And she made sure the concerns were checked out. Reg maintenance was taken care of. Nice to see you can bring your vehicle in and leave knowing you were very satisfied with this service dept!! 👍👍 SERVICE MGR., SHE was very knowledgeable. Very polite. Nice personality! More
by Jeep
November 05, 2021
Russ Darrow’s Service Department continues to exceed my expectations. They consistently go over and above to take care of my Jeep. Highly recommended! expectations. They consistently go over and above to take care of my Jeep. Highly recommended! More
by Sardog1
Employees Worked With
Kathryn Allen
October 29, 2021
Ryan and the guys in the service dept were amazing, fast and informative. I bring all my vehicles here for the professionalism of the service and sales dept, this place is A+++ and informative. I bring all my vehicles here for the professionalism of the service and sales dept, this place is A+++ More
by TimC
Employees Worked With
Ryan Knepprath
