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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
748 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 748 reviews
October 08, 2021
Professionalism defined. Very knowledgeable and helpful. All questions answered and my service work, oil change, tire rotation, new wipers, and new air filter done in less than 45 minutes. Excellent service All questions answered and my service work, oil change, tire rotation, new wipers, and new air filter done in less than 45 minutes. Excellent service. More
by Dan
Employees Worked With
Kathryn Allen
October 08, 2021
Service department was very friendly & efficient. Explained everything that was completed and future recommendations. I will define returning for future service as needed. Explained everything that was completed and future recommendations. I will define returning for future service as needed. More
by cath
Employees Worked With
Kathryn Allen
October 01, 2021
They Could Not Have Made It A Better Service Experience! Fully Explained And Every Detail Covered! Katie and Adam Define Customer Service!! Thank You! Fully Explained And Every Detail Covered! Katie and Adam Define Customer Service!! Thank You! More
by Louie
Employees Worked With
Kathryn Allen
October 01, 2021
From salesman to financing this place is top notch! Very friendly from beginning to end. friendly from beginning to end. More
by completeconstruction
September 14, 2021
Janessa was excellent in how she explained things and had a no pressure way of showing us 2 different vehicles. Rick did a nice job of making his part as efficient and quick as possible. From start to finis a no pressure way of showing us 2 different vehicles. Rick did a nice job of making his part as efficient and quick as possible. From start to finish 3hours and we were on our way home. More
by crzybohn
Employees Worked With
Rick Hodge, JANESSA RIOS
