Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Have never had sick a negative experience. I was looking for a used ram truck but I heard about the incentives for a new ram (2.9 % 72 months) 10 year 100,000 warranty) 3 months delays in paym I was looking for a used ram truck but I heard about the incentives for a new ram (2.9 % 72 months) 10 year 100,000 warranty) 3 months delays in payments. The salesperson said there is no such deal. I went to City Dodge in Brookfield. The sales person (Tyler) heard my conversation with my wife about buying a used truck because there is no financing special and said that deal is still on. I ended up buying a new ram from City Dodge Brookfield today. I would have like to buy from West Bend Russ Darrow as I live in West Bend but the salesperson said they did not offer the special; how disappointing!!!! City Dodge Brookfield was a positive experience!!!! More

I received accurate information about my vehicle in a timely manner The technician informed me about my vehicle in a slow way and the technician walked me through my multi point inspection timely manner The technician informed me about my vehicle in a slow way and the technician walked me through my multi point inspection More

Helpful . .. efficient .... pleasant We were greeted at the door and the dealership was clean with nice music. We were given a water bottle and treated like a g .. efficient .... pleasant We were greeted at the door and the dealership was clean with nice music. We were given a water bottle and treated like a guest More

I've been going to Russ Darrow for 2 Jeeps and a Toyota. Of course I appreciate the people, the service and sales people. I trust you with the repairs, your honesty about mechanical issues and reasonable co Of course I appreciate the people, the service and sales people. I trust you with the repairs, your honesty about mechanical issues and reasonable costs. More

My Service Advisor Megan Villmow - 1259 was exceptional. Megan was very friendly, professional and calm in describing the service, timing and costs. The service as easy to schedule and text communication Megan was very friendly, professional and calm in describing the service, timing and costs. The service as easy to schedule and text communication was very convenient and timely for updates on my service and repair. More

Kinda shady They put myself as the buyer instead of co-signer and changed the place of financing the next day and the payments ended up way higher than we were told they would be. co-signer and changed the place of financing the next day and the payments ended up way higher than we were told they would be. More

Took an hour for an oil change Sold me worthless warranty My truck still beeps when I get out My truck still beeps when I get out More

Simple and efficient scheduling, nite box use easy, done quickly and well in the morning and politely notified it was done.... well done quickly and well in the morning and politely notified it was done.... well done More

I went into Russ Darrow knowing exactly what I wanted. I was impressed how helpfull Justin was gave advise suggestions with no pressure. I was impressed how helpfull Justin was gave advise suggestions with no pressure. More

Joe craden and John are absolutely great at what they do extremely professional 10/10 extremely professional 10/10 More