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Russ Darrow Chrysler Jeep Dodge RAM of West Bend

West Bend, WI

4.4
747 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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2617 W Washington St

West Bend, WI

53095

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Showing 747 reviews

June 01, 2018

First time new car buyer. For someone that has never been able to buy new before I would recommend Russ Darrow to anyone. Thay made sure I went home with the truck I wanted and More

by Troyski71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SCOTT FALTER, Jim Dunker
June 01, 2018

wonderful experience and great people to work with. I had a great experience. The people there are great to work with. I leased a vehicle for the first time and they walked me through the process and an More

by Ram guy
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Krkalic, SCOTT FALTER, Jim Dunker
May 31, 2018

Very poor. They don't know what they are doing Lied about the history of the car when I bought it. Had to replace the engine and they did Not do that properly. Service manager is not professiona More

by The pitt
Customer Service
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Price
Recommend Dealer
No
Employees Worked With
Daniel Domask
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hildebrandt, Dale Janus, Kaitlyn Richling
May 31, 2018

My experience at Russ Darrow, West Bend, Wi It was a very good experience buying our van. David, the general manager and Christy Schneiderman, the sales person, made it easy for us. We got a go More

by don&lynn'svan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hildebrandt, Christy Schneidervin
May 31, 2018

West Bend store great The Russ Darrow West Bend store was great. Jason was very easy to work with. The only bad thing about our experience was we started out at Russ Darro More

by Cinder
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cowart
May 30, 2018

Great service They were all very helpfull and willing to help. Was a great experience overall. They stayed late to make sure everything was good and was willing to More

by Suvgirl
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Jim Dunker
May 29, 2018

Car purchase This was my first car buying experience. Everyone was very accommodating and friendly, and made me feel comfortable during the experience. I'm glad I More

by mkarhoff10
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy
May 28, 2018

Very friendly and very knowledgeable Had a concern for my radio Bluetooth. Dropped it off before work got a ride to work and back when repair was finished. Habe not had an issue since More

by Jessica
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Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Gage Domask
May 26, 2018

Sales man rocks I came into the dealership with my 2015 Jeep Trail hawk for emissions testing. I walked out that same day with a brand new 2018 Ram Rebel! A huge than More

by Kbrcustom
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Powell, SCOTT FALTER
May 26, 2018

New Wrangler Jim did a nice job with us. Price was fair. Would buy paint protection and othe Protection package for $700. Let us know if you want to sell at that p More

by Jane’s Wrangler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Corey, SCOTT FALTER, Jim Dunker
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