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Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

West Bend, WI

4.1
188 Reviews
Call Service Center (262) 429-8403

188 Reviews of Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

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June 15, 2025

I’ve had a very good experience buying at Russ Darrow, & just had my 1st service appt - very good experience. Appt was right on time, Josiah was friendly & professional. Service work was great & had me bac More

by kdbgolfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schlei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Hermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 14, 2025

I was early fur me appt and they got me in right away. Explained everything thoroughly to me. They answered still my questions. I was in and out again before my actual scheduled appt. More

by monzna1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember his name
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Jun 15, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 13, 2025

Walked in worried, left happy! Love my car Thank you very much for helping me find a car More

by KATHLEEN.LOCY
Recommend Dealer
Yes
Employees Worked With
Joe
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Jun 13, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

Paper not checked off ,had to wait ,also mileage was not reset on car was not happy went back in to get mileage reset More

by FSCHAETZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Hermann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mitchell Darrow mitchell.darrow@russdarrow.com

June 07, 2025

Excellent friendly service, Knowlegable and professional. Top-notch The service department answered all my questions and helped keep my van in Proper condition. More

by BigHeadGuy
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 07, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 07, 2025

I appreciate the fact that they covered the cost of labor and parts on the replacement of the exhaust manifold. More

by Jackie S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Breuer
Report | Print
Jun 07, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 06, 2025

Joe did a great job figuring out what caused my Check Engine light to keep going on! More

by teskebuster2
Recommend Dealer
Yes
Employees Worked With
Josiah Hermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

June 04, 2025

Only 15 words? ?? Not enough words to give all the reasons why they are excellent! More

by DUCKSNAROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Falconer
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Jun 04, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

June 03, 2025

My vehicle has been picked up from Russ Darrow and seems to be running well. More

by huck53040
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tiffany B
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Jun 03, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 03, 2025

Too expensive Good service but far more expensive than I expected. At least it was done the same day though. More

by ???
Recommend Dealer
Yes
Employees Worked With
Tiffany, she was excellent. I just didn't think it would be so expensive.
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Jun 03, 2025 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your kind words for Tifffany, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

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