Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison

A great experience! Our sales Lucas was so helpful that I found my van right away! He took his time answering many of our questions and showing my kids how everything wor Our sales Lucas was so helpful that I found my van right away! He took his time answering many of our questions and showing my kids how everything works with the new van. He even helped me paired my phone which I had no idea how to do! Highly recommend! More

Remote start Great customer service from first call to verify part number, to installation. No complaints that i brought my own Mopar part with. Fair prices too. Great customer service from first call to verify part number, to installation. No complaints that i brought my own Mopar part with. Fair prices too. Friendly staff. No delays and quick service. More

Friendly Staff Appreciate the honesty I received from Lucas. I wasnt necessarily looking to purchase but after hearing the benefits of trading at this time I went a Appreciate the honesty I received from Lucas. I wasnt necessarily looking to purchase but after hearing the benefits of trading at this time I went ahead with my purchase. Lucas went out of his way to find additional savings. Process went quickly and stressfree. Love my new Jeep. More

Quick and Flexible Sometimes going to a dealership can be painful and slow. Mike and the group at Russ Darrow helped us find what we were looking for and worked with us Sometimes going to a dealership can be painful and slow. Mike and the group at Russ Darrow helped us find what we were looking for and worked with us to get the deal done on our schedule. My wife and I left Russ Darrow completely satisfied not just with our Jeep Cherokee, but also the service they afforded us. More

Was done very well Every one was very business like and easy to communicate with and the service was done quickly and well done. I very happy being a customer of them. Every one was very business like and easy to communicate with and the service was done quickly and well done. I very happy being a customer of them. More

Happy I love my New Car I went to a Russ Darrow looking to buy a 2015 Dodge Challenger RT because my son had direct my 2013 Dodge Challenger RT and they I love my New Car I went to a Russ Darrow looking to buy a 2015 Dodge Challenger RT because my son had direct my 2013 Dodge Challenger RT and they were able to upgrade me to this beautiful brand new 2017 Dodge Challenger RT now I have the shaker hood And it sounds freaking awesome More

Great Experience I recently purchased a 2018 Ram 1500. Lucas was great and worked hard to get answers to all my questions. He was very transparent on all aspects of I recently purchased a 2018 Ram 1500. Lucas was great and worked hard to get answers to all my questions. He was very transparent on all aspects of the deal and worked hard to make sure I got the exact vehicle I wanted. The sales, finance, and service crew there are all courteous and do all they can to make your car buying experience a great one. More

jeep CheCherokee lease There was no pressure to make a deal, and our salesman, Michael ensure the vehicle met all our needs: safety, performance, options. We enjoyed our exp There was no pressure to make a deal, and our salesman, Michael ensure the vehicle met all our needs: safety, performance, options. We enjoyed our experience. More

Excellent Car Buying Experience My husband and I were so happy with our experience working with Michael on the purchase of our latest vehicle. Usually, buying a car is not my favorit My husband and I were so happy with our experience working with Michael on the purchase of our latest vehicle. Usually, buying a car is not my favorite thing to do. I don't like being pushed or rushed into decisions. I typically come in with a good idea of what I'm looking for and don't want the runaround. Thanks to Michael, we didn't have to deal with any of that. He was friendly, customer focused, and absolutely not pushy. We didn't feel pressured or rushed at all in our decisions. Overall, it was a great experience, and we would definitely work with Michael and Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison again! More

Professional and Personable I don’t give high ratings lightly. My experience (again!) was excellent. My sales person, Lucas, was knowledgeable, professional and responsive to my I don’t give high ratings lightly. My experience (again!) was excellent. My sales person, Lucas, was knowledgeable, professional and responsive to my interests. Also very personable which is always a plus. The business agent, Tom, was professional and explained the process and my options clearly. This is my second purchase and I have serviced 3 jeeps here. My main service guy, Chris - and Paul and Rob before - has always been top notch. Simply, Russ Darrow gets the customer service side of the business. I highly recommend them. I won’t go elsewhere. jb More