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Russ Darrow Direct - Service Center

Neenah, WI

4.4
54 Reviews
Call Service Center (920) 666-0888

54 Reviews of Russ Darrow Direct - Service Center

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February 02, 2025

Nice to see your hands on work and honesty and see what you're doing More

by Linda.ott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Russ Darrow Direct responded

Thank you so much for your excellent review, Linda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Direct to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Meacham mike.meacham@russdarrow.com

January 31, 2025

Purchase a pathfinder’ and they sold extended warranty doesn’t cover anything The warranty understanding that it doesn’t cover normal wear items but other items that aren’t normal are also not covered. More

by Tom Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Engel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Maki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

We got fast and friendly service! We were impressed! We appreciated the personalized service we received. More

by STACI.MEITNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pao Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Russ Darrow Direct responded

Thank you for the great review!! We appreciate you!

January 24, 2025

I enjoyed the prompt service and the video going over my car was a nice touch More

by ZOXION1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

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