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Russ Darrow Honda
Milwaukee, WI
2,009 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,011 reviews
June 27, 2019
Best experience Very easy to get a car and not complicated good credit or bad credit they work with all. Very respectful place an tell you all the facts you need to k Very easy to get a car and not complicated good credit or bad credit they work with all. Very respectful place an tell you all the facts you need to know about the car and if it fits your needs and if the car doesnt work for you anymore change the deal an the car after 18 months so your not stuck in one situation its the best dealership to get a car. More
by Josh100
Employees Worked With
Malcolm Luvene
June 27, 2019
Horrible Salesmanship Came to buy a Honda Oddyssi today but met with an extremely bad experience dealing with Michael Tuler. Wasted an hour & left a very ugly impression ab Came to buy a Honda Oddyssi today but met with an extremely bad experience dealing with Michael Tuler. Wasted an hour & left a very ugly impression about your dealiship. Came prepared to buy 2 car but no more from this dealership. EVER. Hope you learn your lesson. Regarding your response: if you observe, I rated dealership Price as 4 out of 5 star. Where is this question of 30% discount. “Unrealistic / irresponsible response”. I came with checkbook ready to handover but left due to lack of professionalism. Saket Saxena Amish Gupta More
by 1st Unpleasant Experience
Employees Worked With
June 25, 2019
A wonderful 2019 Honda Civic LX New Lease experience Thank you to Michael Tuler and Jonathan Maxwell. We really appreciate the smooth new lease experience. We love our new 2019 Honda Civic LX. Since Thank you to Michael Tuler and Jonathan Maxwell. We really appreciate the smooth new lease experience. We love our new 2019 Honda Civic LX. Sincerely Genelle and Paul Missurelli More
by Genelle
June 25, 2019
Perfect Fit I was very happy with the service at this dealership. Derrick, Malcolm, and Victor all worked together to help me make the perfect choice for me! I’m I was very happy with the service at this dealership. Derrick, Malcolm, and Victor all worked together to help me make the perfect choice for me! I’m got all the bells and whistles that I was looking for in my new vehicle and was not rushed in making my decision. I’m so happy with my new ride. Thanks guys! More
by MiahT
Employees Worked With
Carmelo , Victor Delgado, Derrick Williams-Wilson, Malcolm Luvene
June 25, 2019
Service at Russ Darrow is A+ For service we see Eric Nelson he is outstanding! He always makes sure that our vehicle is taken care of and has done what we asked for! He is kind an For service we see Eric Nelson he is outstanding! He always makes sure that our vehicle is taken care of and has done what we asked for! He is kind and thoughtful and very professional! This day in age it is hard to find good customer service, Eric gives excellent customer service and as long as he is at Honda we will keep coming there!! More
by Jen
Employees Worked With
Eric Nelson
June 22, 2019
Great Malcolm Luvene made me feel like he had my best interest on the purchase of my vehicle and victor Delgado took out time explained everything so I c Malcolm Luvene made me feel like he had my best interest on the purchase of my vehicle and victor Delgado took out time explained everything so I could understand fqr as payments . Thanks Russ Darrow. More
by Yvette4
Employees Worked With
Victor Delgado, Malcolm Luvene
June 19, 2019
Tire pressure check Eric was very helpful.. he checked my tires and made sure that they were all balanced with the right amount of air.. and he made sure I got on my way Eric was very helpful.. he checked my tires and made sure that they were all balanced with the right amount of air.. and he made sure I got on my way to work as soon as possible.Eric is always smiling and very helpful. I will be returning. More
by Cornell,patti252
Employees Worked With
Eric Nelson
June 17, 2019
Given up hope! I received excellent assistance today at the store with salesman Malcolm Luvene! I found his information on Facebook so i decided to reach out and see I received excellent assistance today at the store with salesman Malcolm Luvene! I found his information on Facebook so i decided to reach out and see if there was anything he could do to help me! I had been turned down multiple times from dealerships because of my less than perfect credit. I explained the situation to Malcolm and informed him i was on a journey to repair my credit! He was able to assist me with a vehicle that met all of my standards and some! I am so grateful because I was tired of trying! Thank you to everyone at Russ Darrow Honda for being so warm and kind from the moment I pulled into the parking lot, they even shared my excitement with me in getting my perfect vehicle!!! Thank you Malcolm for being so great through the process and providing me with more education on how to continue to build my credit! More
by wac2012
Employees Worked With
Malcolm Luvene
June 15, 2019
Thanks Malcom! Listened to what we wanted, great experience! We appreciate your patience with our questions. Both Malcom and George were very knowledgeable and easy Listened to what we wanted, great experience! We appreciate your patience with our questions. Both Malcom and George were very knowledgeable and easy to talk with. More
by Mikelly
June 10, 2019
I buy Honda repeatedly. This dealership has the best staff! They are consistently asking if you’re okay and if you need anything and very polite! They are also pretty fast co This dealership has the best staff! They are consistently asking if you’re okay and if you need anything and very polite! They are also pretty fast compared to other experiences I’ve had in the past. I must say Malcolm was awesome as well as George! More
by Aliciamm
Employees Worked With
Other Employees :
Gerald Johnson (such a nice guy)! , Joshua Eynon, Malcolm Luvene
