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Russ Darrow Honda
Milwaukee, WI
2,795 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,795 reviews
June 11, 2021
I appreciate the online service model. The team was professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today More
by LC
Employees Worked With
Other Employees :
Lisa Matthis, Jonathan Patrick, Shauna Smith, Jennifer Hodge
May 27, 2021
Another great experience at Russ Darrow Honda! One of those rare dealerships where the people you meet are actively trying to help and meet your needs. At too many dealerships it feels like you’re walkin those rare dealerships where the people you meet are actively trying to help and meet your needs. At too many dealerships it feels like you’re walking into shark infested waters, but I’ll keep coming back due to the quality of service and determination of the staff to help you find what you’re looking for! More
by Mak
Employees Worked With
Michael Tuler
May 20, 2021
Another great experience with Russ Darrow Honda service. Maddie did an excellent job walking me through the process and handling every issue. Thanks a lot, Maddie and team! Maddie did an excellent job walking me through the process and handling every issue. Thanks a lot, Maddie and team! More
by George D
Employees Worked With
Alondra Sandoval, Christopher Berger
May 20, 2021
I had the Best experience ever. This is my 2 nd Car purchase from Russ Darrow. My salesman is awesome. He is my same salesman. Wouldn’t go to anyone else. I would rate him a 10. purchase from Russ Darrow. My salesman is awesome. He is my same salesman. Wouldn’t go to anyone else. I would rate him a 10. More
by Meshak427
May 18, 2021
Rachel was extremely professional and very helpful in going above and beyond in providing me with the best service my vehicle needed. Fantastic job! Thank you! going above and beyond in providing me with the best service my vehicle needed. Fantastic job! Thank you! More
by Benedetta
Employees Worked With
Rachel Aguilar
May 17, 2021
Jay was very "courteous and knowledgeable" .. Jay serves the dealership and Honda product well!! I would recommend Russ Darrow Honda for service and anyone looking for a car.Thank You! the dealership and Honda product well!! I would recommend Russ Darrow Honda for service and anyone looking for a car.Thank You! More
by Car
May 16, 2021
Definitely would not recommend going here to buy a car. Very poor experience and the staff were pushy and unprofessional. I was disappointed by their poor ethics and they’re opinions of other competing dea Very poor experience and the staff were pushy and unprofessional. I was disappointed by their poor ethics and they’re opinions of other competing dealerships (defamatory statements). i would’ve bought elsewhere if they didn’t have the car I wanted. More
by Tristan
May 12, 2021
Great place.Great customer service . Friendly and Great place. Great customer service . Friendly and helpful people I have been doing there for years. I would highly recommend this dealership,for Great place. Great customer service . Friendly and helpful people I have been doing there for years. I would highly recommend this dealership,for sales and service. More
by lkap120
Employees Worked With
Angela David
May 12, 2021
Worked with Ken and Darlene after a terrible time at Honda Racine. They gave us the best deal was really easy to work with and we cane out of there with 2 cars. 10/10 100% recommend. Definitely ask for Honda Racine. They gave us the best deal was really easy to work with and we cane out of there with 2 cars. 10/10 100% recommend. Definitely ask for Ken and Darlene when you go in. More
by C.xiong
Employees Worked With
Ken, Darlene
May 12, 2021
I had a very pleasant experience at Russ Darrow Honda on Metro Auto Mile, the sales rep and entire staff were most accommodating, the facility is clean and you're given coffee and snacks as you wait for ser Metro Auto Mile, the sales rep and entire staff were most accommodating, the facility is clean and you're given coffee and snacks as you wait for servicing! More
by hughesl0267
Employees Worked With
