Russ Darrow Honda

Our salesperson was amazing and really fought for the deal we needed in order to make a purchase today. Very informed and caring salesperson and a great team working behind the scenes deal we needed in order to make a purchase today. Very informed and caring salesperson and a great team working behind the scenes More

The service has dropped tremendously since their move to their new facility! They put $100,000’s into the building and tech (which is WAY out of the way), but they didn’t seem to put any money into their cu their new facility! They put $100,000’s into the building and tech (which is WAY out of the way), but they didn’t seem to put any money into their customer service. The last time (my LAST time) I was there, the service tech had me wait 15 minutes PAST the time my car was ready because she got distracted by a former employee coming in. I have no problem with seeing your friends at work, but I do have a problem with it when it impacts customer service! I will NOT be returning. Ever! More

Macolm was something beyond amazing! I was dealing with a total loss, and not only did he help me get info i needed, he got me in a brand new car the same day! I’m thankful for him and highly recommend him! total loss, and not only did he help me get info i needed, he got me in a brand new car the same day! I’m thankful for him and highly recommend him! Thank you again Malcolm! More

Great services ! Awesome workers ! Awesome dealership ! Awesome experiences ! Good mechanics ! Fast workers ! Detailed information about your vehicle ! I Love coming here for my cars M Awesome experiences ! Good mechanics ! Fast workers ! Detailed information about your vehicle ! I Love coming here for my cars M More

Christopher was wonderful to work with. I came in on a Saturday at 4pm not realizing they closed at 5pm and he took the time needed to find me the right vehicle, then he went above and beyond to explain a Saturday at 4pm not realizing they closed at 5pm and he took the time needed to find me the right vehicle, then he went above and beyond to explain all its features. I couldn’t have asked for a better Salesperson!! More

Derrick was a great salesman at Russ Darrow. He was quick to understand my needs for a vehicle and gave personal, down-to-earth advice for selecting a vehicle from models to trims to vehicle settings. He was to understand my needs for a vehicle and gave personal, down-to-earth advice for selecting a vehicle from models to trims to vehicle settings. He was very enthusiastic about getting me a nice car which made it more enjoyable and showed he really cared about me and his work. The dealership was well-kept and hospitable during the process. Overall, my experience at Russ Darrow was relatively frictionless (as much as buying/leasing a car can be) and would recommend buying from Derrick @ Russ Darrow. More

Rowley was awesome he is very professional. He will be honest with you but you will never feel pressured to buying a vehicle when you work with him. Rowley is a down to earth guy with a bubbly personality honest with you but you will never feel pressured to buying a vehicle when you work with him. Rowley is a down to earth guy with a bubbly personality. I love my new vehicle and I am thankful for Rowley's help. He's very humble. More

Perry was an EXCELLENT dealer! I absolutely loved working with him. Funny, personable, and incredibly helpful! Russ Darrow was an amazing business to work with! They have great deals, very straightforward a with him. Funny, personable, and incredibly helpful! Russ Darrow was an amazing business to work with! They have great deals, very straightforward and honest, and truly helped me get my dream car! Thank you Shannon as well in the Finance department! More

My Service person was Angela she was great she communicated with me every step of the way until complete! She made sure I knew the price before the work was done! Everything worked out great and I communicated with me every step of the way until complete! She made sure I knew the price before the work was done! Everything worked out great and I got my gray bestie back in good working order thank you all! More

Friendly service. Honest employees. Fabulous customer service. Leisa took the time to walk me through the technology and found the car I’ve wanted. I was extremely pleased and love my new CRV! service. Leisa took the time to walk me through the technology and found the car I’ve wanted. I was extremely pleased and love my new CRV! More