Russ Darrow Honda

Dirty Car Car was not clean or detailed as promised. Key battery was dead on second key. Sales man was friendly. Overall this was not a great experience. Car was not clean or detailed as promised. Key battery was dead on second key. Sales man was friendly. Overall this was not a great experience. More

Regular Maintenance It is si easy to schedule appointments online with Russ Darrow Honda. The service staff is friendly and informed. Today, Zoe checked to see if there It is si easy to schedule appointments online with Russ Darrow Honda. The service staff is friendly and informed. Today, Zoe checked to see if there were any specials for my A1 maintenance. Oil was changed and tires rotated at no cost and only 45 minutes in the very nice waiting area. More

Stellar service Outstanding service provided from start to finish by Zoe. Having same person that took appointment over phone, greeted me when I arrived, and communic Outstanding service provided from start to finish by Zoe. Having same person that took appointment over phone, greeted me when I arrived, and communicated well throughout the process was a nice bonus that eliminated any miscommunication amongst employees. Not sure if that was a coincidence or if Russ Darrow does that by design... More

Great car buying experience Great experience purchasing our Pilot. Michael was very knowledgeable and helpful with our purchase. Would definitely recommend Michael and Russ Darr Great experience purchasing our Pilot. Michael was very knowledgeable and helpful with our purchase. Would definitely recommend Michael and Russ Darrow to anyone looking for a Honda!! More

New car purchase Excellent experience. This was the second car I purchased with Mike as my salesperson. My first experience with Mike was great so that is the reason Excellent experience. This was the second car I purchased with Mike as my salesperson. My first experience with Mike was great so that is the reason I called him when I needed a new car. More

Lisa Mathis Wow she has done it again just a phenomenal sales lady very professional and Astute my family and I have bought so many cars from her and she nev Wow she has done it again just a phenomenal sales lady very professional and Astute my family and I have bought so many cars from her and she never cease to amaze us thanks again for your awesome excellent commitment to your customers it is very well appreciated you always go so much out of your your word is gold with me thanks again Lisa More

Great experience My experience was exceptional awesome. My salesman provided me with excellent customer service and was able to articulate things I had no knowledge of My experience was exceptional awesome. My salesman provided me with excellent customer service and was able to articulate things I had no knowledge of. I would recommend my salesman as well as the dealership anytime. More

Fantastic Experience Lesia was our salewoman and she was amazing! She was very knowledgeable and professional. She was patient with us while we were trying to decide wha Lesia was our salewoman and she was amazing! She was very knowledgeable and professional. She was patient with us while we were trying to decide what we wanted. She never made us feel rushed or like we were just another sale. Josh the sales manager was really fantastic as well. He was patient with us when asking paint questions and both he and Lesia were very genuine. Thank you both! More

First Truck Truck I have a RV on a truck and enjoyed driving it so much I decided to make my next vehicle a truck too. My test drive with Shannon was really informative I have a RV on a truck and enjoyed driving it so much I decided to make my next vehicle a truck too. My test drive with Shannon was really informative and I found her to be very knowledgeable about the product. When I picked up the vehicle she went over all of the components of the truck but also invited me back to get any questions I may have answered, John was very organized when it came to signing all of the papers associated with purchasing a vehicle. Both Shannon and John were very kind and personable. It was nice working with them. More

good. Mike did a great job. The financing department was a little hard to understand, he talked very fast and wanted us to add extended coverage which woul Mike did a great job. The financing department was a little hard to understand, he talked very fast and wanted us to add extended coverage which would also add 6 months to the payments and this was not thoroughly explained and we did not choose the extended coverage. Mike explained the details on the SUV quite well and we were very happy with him in general. More