Russ Darrow Honda

Excellent My Experence With Russ Darrow Was Great. The Dealer Malcolm Knew Exactly What I Was Looking For. Shared A Few Laughs, He Showed Manners, And Got Right My Experence With Russ Darrow Was Great. The Dealer Malcolm Knew Exactly What I Was Looking For. Shared A Few Laughs, He Showed Manners, And Got Right Down To Business. More

Great Helpful quick and easy. Enjoy our new car. For 3 Year. Hope service departments is as nice. Will recommend to our friends thank you for everything Helpful quick and easy. Enjoy our new car. For 3 Year. Hope service departments is as nice. Will recommend to our friends thank you for everything More

Great experience Our experience at Russ Darrow Honda was excellent. Mike Tyler is great to work with, and made us feel at home and comfortable with the entire process. Our experience at Russ Darrow Honda was excellent. Mike Tyler is great to work with, and made us feel at home and comfortable with the entire process. We have been customers at the dealership with our leading and vehicle service for several years, and have always been pleased with it. This time was no exception. I would send anyone looking to buy or lease a Honda there, and recommend they ask for Mike Tuler! More

Quick and honest I was a loyal customer of a different dealer (wilde honda in brookfield). With my last vehicle purchase, they were dishonest and ran us through a long I was a loyal customer of a different dealer (wilde honda in brookfield). With my last vehicle purchase, they were dishonest and ran us through a long and arduous process where it was the stereotypical TV show worthy car salesman BS. I told the sales rep at Russ Darrow about my experience with Wilde and said i would be done with Hondas if that got repeated. They were honest and upfront about my expectations and what they could or couldnt meet. I was originally looking to buy my honda at a time where there were no promos occurring and they immediately said "you can buy it now, but the pricing would not meet your expectations and you can get a way better deal at a later time". I'm so happy they told me that, and they kept in close contact with me and notified me when the deals were perfect to fit my needs. I'm so happy with Russ Darrow and our sales rep Amanda, they've earned all of our business from now on. More

Got what I came for Once I entered the dealership I was assigned to Derrick. From start to finish he made sure everything flowed accordingly. There were times when my ner Once I entered the dealership I was assigned to Derrick. From start to finish he made sure everything flowed accordingly. There were times when my nerves were trying to kick in but Derrick reassured me everything was ok. Derrick your the real MVP thank you for your patience, time, and all around exceptional service. I drove off the lot with my dream car a Buick Enclave ..... More

Certified pre-owned purchase and service. Derrick is very friendly and took good care of me during the purchase process. (Almost 3 months as I shopped around) Always remembered me and greeted Derrick is very friendly and took good care of me during the purchase process. (Almost 3 months as I shopped around) Always remembered me and greeted me with a smile. We had an issue with the sun-roof after purchase but they got me right in for repair and supplied a loaner on a busy Saturday so my day wasn’t shot. Great to have the CPO. Very friendly and efficient in the service dept. Ruby was great. I’m most impressed with how Derrick in Sales, Ruby in Service and George the general manger worked together to make it right. More

Efficient and friendly service. Very communicative in quoting repair cost. A loaner was provided while my car was in service. Zoe was wonderful! She had great people skills and knowl Very communicative in quoting repair cost. A loaner was provided while my car was in service. Zoe was wonderful! She had great people skills and knowledge of repairs. More

100% Satisfied☺ I rated this location and my experience as EXCELLENT!! Everyone is so nice and friendly all the time..wouldn't go anywhere else. My sales rep Lesia M I rated this location and my experience as EXCELLENT!! Everyone is so nice and friendly all the time..wouldn't go anywhere else. My sales rep Lesia Matthis is the BEST at what she does!! I've been dealing with her for some years...She listens to you and genuinely cares about her customers wants and needs.And that's what I love about her & Russ Darrow!! Thumbs up..and keep up the EXCELLENT work👍 More

2018 Civic Purchase Excellent Customer Sevice, Honesty, Patience and Overall solution. Honda Team was was willing to work late into the night to find a mutual solution. Excellent Customer Sevice, Honesty, Patience and Overall solution. Honda Team was was willing to work late into the night to find a mutual solution. We’ll done! More

Pleasant experience Malcolm was very helpful with all of our questions. We also appreciated the space he gave us as we examined and looked over the car. Malcolm was very helpful with all of our questions. We also appreciated the space he gave us as we examined and looked over the car. More