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Russ Darrow Honda
Milwaukee, WI
2,099 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,099 reviews
December 27, 2021
Made me wait 45 minutes to give me an insulting quote. They need to respect customers and value their time. It is no wonder car dealer’s have such a terrible reputation and Russ Darrow only reinforced my They need to respect customers and value their time. It is no wonder car dealer’s have such a terrible reputation and Russ Darrow only reinforced my opinion More
by RP
Employees Worked With
December 23, 2021
My dealer advisor (Eric N.) and tech (sorry, never got his name) was 100% amazing. I came into town to quickly visit a friend before going to Chicago. Unexpectedly, my passports engine light started flash his name) was 100% amazing. I came into town to quickly visit a friend before going to Chicago. Unexpectedly, my passports engine light started flashing and my car did not accelerate normally and was stuck at 50-55 mph. Luckily I was near this Honda dealership and exited off the highway to get it checked. Due to misfire issues and other things I don’t know about, Honda had to order car parts to have it repaired asap. I left my car there for 3 nights. Each day I called Honda for a status check like an annoying customer, but Eric was ALWAYS patient/nice/calm and informative. The tech worked at light speed to have my car ready by weds so I can leave back home and I got home safely. Thank you to you BOTH for being so awesome. Please give them a raise (or employee of the year). Thank you. More
by CY10
Employees Worked With
Eric Nelson
December 23, 2021
This is our 3rd purchase from a Russ Darrow dealership and this experience didn’t disappoint. Nastascia at Russ Darrow Honda was wonderful to work with. She took the time to understand my needs and respon and this experience didn’t disappoint. Nastascia at Russ Darrow Honda was wonderful to work with. She took the time to understand my needs and responded to my inquiries quickly. I appreciate the upfront and honest nature of everyone I came in contact with at the dealership. More
by Jen M.
December 22, 2021
Excellent experience at Russ Darrow metro mart. Everyone was very professional and friendly. From start to finish, it was a positive experience. was very professional and friendly. From start to finish, it was a positive experience. More
by Alb
December 20, 2021
The service was completed right on time. The service advisor, Rachel Aguilar was friendly and attentive. While waiting for my service to be completed, I visited with sales consultants, Michael Tyler an advisor, Rachel Aguilar was friendly and attentive. While waiting for my service to be completed, I visited with sales consultants, Michael Tyler and Anastasia Elliot. They were very helpful in explaining some features of my car. More
by widmark3
Employees Worked With
Rachel Aguilar, Michael Tuler, and Nastascia Elliott
December 19, 2021
John was very helpful getting my timing belt fixed within a day and offered a loaner car. He also identified and fixed other issues such as AC and high noise. He is someone I trust and I recommend this shop. a day and offered a loaner car. He also identified and fixed other issues such as AC and high noise. He is someone I trust and I recommend this shop. More
by Fyang731
Employees Worked With
