
Russ Darrow Honda
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Great service from very knowledgeable representatives. The service time was quick and efficient. Definitely will recommend to family and friends The service time was quick and efficient. Definitely will recommend to family and friends More
Excellent service as always. Eric Nelson is a top-notch service advisor and a great communicator. Great mechanics and techs, Scott Bohn always goes above and beyond service advisor and a great communicator. Great mechanics and techs, Scott Bohn always goes above and beyond More
Russ Darrow Honda Metro Auto Mall has been very pleasant to deal with from the purchase of our vehicle to the service of it, Shauney, in the service department in particular, was wonderfully pleasant from m to deal with from the purchase of our vehicle to the service of it, Shauney, in the service department in particular, was wonderfully pleasant from meeting her, to talking with her on the phone and then picking up the vehicle when it was done- she walked me out to the van and offered to have it pulled out for me! So refreshing to have such great service!! More
George Matthews and Lesia Matthis were very courteous and made the buying experience a good one. I am a repeat customer and will go back again when the time comes. made the buying experience a good one. I am a repeat customer and will go back again when the time comes. More
My rating is for the service department at this dealership. I am specifically rating Eric my service technician at this dealership for several years and his mechanic team. They are absolutely the b dealership. I am specifically rating Eric my service technician at this dealership for several years and his mechanic team. They are absolutely the best! I have an older model car which I love and wanted to pass down to my son. Eric and his team has kept my car in tiptop shape over all these years and I’m proud to say I was able to pass it down to my son today with some final brake work completed. Because of Eric and his team I feel very safe about giving my son a first time driver who just got his drivers license this vehicle that Eric and his team have been servicing for me for years. Thank you Eric for my peace of mind and for caring for my car, now you can care for it a little longer with my son as the new owner. Be well. A.Belcher More
I had an apt. but when I arrived no one knew that I was coming. I had to walk all the way to back of the lot at the end of all the cars to get to the car I had an apt. to test drive. When I did my look a coming. I had to walk all the way to back of the lot at the end of all the cars to get to the car I had an apt. to test drive. When I did my look around the car it had two flat tires. They could not find the key either. While I was waiting for the sales person to return with the key I took a look at another car they had for sale. The trunk was open and it had standing water inside, it was dripping with water inside and there was mold on the passenger car seat. That car they had listed for 4k. I got the impression that the sales person did not want to waste his time with me because when I asked him when the car would be ready he told me in a couple of weeks and did not want to give me his business card I purchased a car from another dealer at a different company. He is not listed below, I give him an overall rating of 2 stars. More
The service advisors are always kind and willing to explain everything in detail. If I need a ride they help arrange one. explain everything in detail. If I need a ride they help arrange one. More
Very good services. Service managers are professional and friendly. Facilities are of good quality and well organized. and friendly. Facilities are of good quality and well organized. More
Rachel in the service was very polite and courteous. Ramon in service did an excellent job with the repairs. Jim in parts was very helpful in getting the needed parts. I had to stop in unexpectedly and Ramon in service did an excellent job with the repairs. Jim in parts was very helpful in getting the needed parts. I had to stop in unexpectedly and I was taken care of very quickly. More