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Russ Darrow Honda

Milwaukee, WI

4.6
2,105 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,105 reviews

October 28, 2021

Great service from very knowledgeable representatives. The service time was quick and efficient. Definitely will recommend to family and friends More

by tmrobertson0307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Patrick, Shauna Smith, Johnny Robinson
October 27, 2021

Excellent service as always. Eric Nelson is a top-notch service advisor and a great communicator. Great mechanics and techs, Scott Bohn always goes above and beyond More

by andycam7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bohn, Eric Nelson
October 25, 2021

Russ Darrow Honda Metro Auto Mall has been very pleasant to deal with from the purchase of our vehicle to the service of it, Shauney, in the service department in particular, was wonderfully pleasant from m More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauney
October 25, 2021

Thank you, friendly service. Shauny was so kind and explained everything. The online scheduling of service appointments is convenient More

by tpg_02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauny
October 24, 2021

George Matthews and Lesia Matthis were very courteous and made the buying experience a good one. I am a repeat customer and will go back again when the time comes. More

by John
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyomi Jones
October 22, 2021

My rating is for the service department at this dealership. I am specifically rating Eric my service technician at this dealership for several years and his mechanic team. They are absolutely the b More

by Dr. B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric-Service Technician in Service Department
October 20, 2021

I had an apt. but when I arrived no one knew that I was coming. I had to walk all the way to back of the lot at the end of all the cars to get to the car I had an apt. to test drive. When I did my look a More

by edwinmueller03
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
darrell jackson
October 19, 2021

The service advisors are always kind and willing to explain everything in detail. If I need a ride they help arrange one. More

by Knutowskid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
October 19, 2021

Very good services. Service managers are professional and friendly. Facilities are of good quality and well organized. More

by DH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2021

Rachel in the service was very polite and courteous. Ramon in service did an excellent job with the repairs. Jim in parts was very helpful in getting the needed parts. I had to stop in unexpectedly and More

by Cambo944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Ramon, Jim
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