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Russ Darrow Honda
Milwaukee, WI
2,104 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,104 reviews
October 03, 2021
Chris was very friendly and helpful. He did everything I asked him to. He went the extra mile. asked him to. He went the extra mile. More
by Maryann
Employees Worked With
October 01, 2021
Mr. Clayborn was professional knowledgeable and informative…He made everything very simple… Keep it up informative…He made everything very simple… Keep it up More
by kesha2freeman
September 28, 2021
Having 2 cars not driveable on the same day was not a cool experience. But thanks to Angela Davis, Service Advisor, at Russ Darrow, the day greatly improved. When I called to tell her what was happenin cool experience. But thanks to Angela Davis, Service Advisor, at Russ Darrow, the day greatly improved. When I called to tell her what was happening, she immediately diagnosed my Honda CRV’s problem. I got the CRV towed to the dealership, got the problem taken care of and Angela made arrangements to have the CRV brought to my home. From my initial call to Angela to having the CRV returned to my garage took no more that 3 hours and I was able to remain home. Thanks to Angela for reducing my stress level. Angela has exceptional customer service skills and a role model in providing excellent customer satisfaction in a very competitive industry. Chuck More
by Crv17
Employees Worked With
Angela David
September 25, 2021
Angela at Russ Darrow Dealership Service dept has great customer service skills & always does a great job. customer service skills & always does a great job. More
by Cheri
Employees Worked With
Other Employees :
Eric Nelson, Angela David
September 24, 2021
No consistency with payment for services Services have declined. Purchased tires from them 3 years ago and keep having issues with air pressure. Plug my tires twice with no charge and today a 30 dollar co declined. Purchased tires from them 3 years ago and keep having issues with air pressure. Plug my tires twice with no charge and today a 30 dollar cost to plug it. More
by Mel
Employees Worked With
Can’t remember to disappointed!
September 22, 2021
Derrick made the process very easy, even though it was my first time buying a car from another state. Thanks for the help, and thanks for the beautiful pre-owned Odyssey! first time buying a car from another state. Thanks for the help, and thanks for the beautiful pre-owned Odyssey! More
by Kevin.golly
Employees Worked With
Derrick Williams-Wilson
