Russ Darrow Honda

Lesia Matthis is a great sales representative! This is my 3rd Vehicle she has assisted with, LOVE HER! 5 Star across the Board, GO SEE LESIA! 3rd Vehicle she has assisted with, LOVE HER! 5 Star across the Board, GO SEE LESIA! More

Russ Darrow Honda is an amazing and consistent business that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worr that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worried about getting sick they ensure that everyone has on a mask, that hand sanitizer is available and they constantly wipe down high traffic areas. I am thoroughly impressed each and every time I step through the door. My salesperson Lesia Matthis always goes far above and beyond to ensure that my needs are met and questions throughly answered. She even follows up after the sale is complete and on a scheduled out of the office day. Her customer service skills never cease to exceed expectations. This is why I have only purchased vehicles from her and plan to do so in the future. More

Amazing personality with amazing communication. Helped me select a car within my budget and never ever went over my budget. Really looked for the best fit for me. He’s very very nice and not pushy. He’s not select a car within my budget and never ever went over my budget. Really looked for the best fit for me. He’s very very nice and not pushy. He’s not just looking for a sale he’s looking for a car that fits your needs and what you enjoy. He is outstanding. Highly recommend More

Great sales man! Very helpful and easy going. His assistant Destiny is very sweet and made the new car buying process easy!! Thank you a lot assistant Destiny is very sweet and made the new car buying process easy!! Thank you a lot More

Jay Malkowski does an excellent job with my service needs. Overall excellent place to get your car serviced. Highly recommend this service department. Always ask for Jay Malkowski. needs. Overall excellent place to get your car serviced. Highly recommend this service department. Always ask for Jay Malkowski. More

Awesome 1st time experience in this service department. Felt very comfortable with routine service and would recommend to everyone. Very efficient and confident that that work was done accurately Felt very comfortable with routine service and would recommend to everyone. Very efficient and confident that that work was done accurately More

I had such a great experience with Derrick helping me purchase a used car. He was helpful and very accommodating! He was patient and answered all the questions I had and even gave me more insight into th purchase a used car. He was helpful and very accommodating! He was patient and answered all the questions I had and even gave me more insight into the process. Highly recommend! More

Quite Disappointed. First I tried their online chat to get some info on a vehicle. I literally waited 20 minutes for response so then I filled out the online quote request and at home test drive request. get some info on a vehicle. I literally waited 20 minutes for response so then I filled out the online quote request and at home test drive request. The online test drive request form said a salesperson would call me so I waited some more. Finally sales guy calls to tell me they dont do at home test drives for this vehicle which should have been noted on the website. If its not available the website should not allow me to request an appointment. Sales guy also tells me this vehicle needs a lot of work. Needs tires brakes and has engine problems! All these things should be listed on ad for this vehicle! People read these descriptions to find out everything they can about these vehicles and not listing all the information is misleading and disrespectful to people they want to be their customers. Alls they have accomplished is making me definitely not a future customer. Completely wasted my time and their time! More

My visit with Malcolm at Russ Darrow Honda was pleasant. Great customer service. I’d come come again and send family and friends. Thank you Great customer service. I’d come come again and send family and friends. Thank you More

Malcolm Is Absolutely PHENOMENAL!! Great Customer Service, Literally Went Above & Beyond For Me As A Customer & Got Me In A Car That’s For Me!! Forever Grateful Service, Literally Went Above & Beyond For Me As A Customer & Got Me In A Car That’s For Me!! Forever Grateful More