Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Honda
Milwaukee, WI
2,373 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,373 reviews
January 01, 2022
Jay M. Very knowledgeable and friendly. Made sure I understood the services that needed to be done. understood the services that needed to be done. More
by Print W.
Employees Worked With
December 31, 2021
As usual, great service experience today at Russ Darrow Honda! The scheduled work was completed on time and our CRV was given a car wash. Thanks, everyone! Happy New Year, Jim (loyal customer for 20 ye Honda! The scheduled work was completed on time and our CRV was given a car wash. Thanks, everyone! Happy New Year, Jim (loyal customer for 20 years) More
by Jim
Employees Worked With
Maddie
December 27, 2021
Made me wait 45 minutes to give me an insulting quote. They need to respect customers and value their time. It is no wonder car dealer’s have such a terrible reputation and Russ Darrow only reinforced my They need to respect customers and value their time. It is no wonder car dealer’s have such a terrible reputation and Russ Darrow only reinforced my opinion More
by RP
Employees Worked With
December 23, 2021
My dealer advisor (Eric N.) and tech (sorry, never got his name) was 100% amazing. I came into town to quickly visit a friend before going to Chicago. Unexpectedly, my passports engine light started flash his name) was 100% amazing. I came into town to quickly visit a friend before going to Chicago. Unexpectedly, my passports engine light started flashing and my car did not accelerate normally and was stuck at 50-55 mph. Luckily I was near this Honda dealership and exited off the highway to get it checked. Due to misfire issues and other things I don’t know about, Honda had to order car parts to have it repaired asap. I left my car there for 3 nights. Each day I called Honda for a status check like an annoying customer, but Eric was ALWAYS patient/nice/calm and informative. The tech worked at light speed to have my car ready by weds so I can leave back home and I got home safely. Thank you to you BOTH for being so awesome. Please give them a raise (or employee of the year). Thank you. More
by CY10
Employees Worked With
Eric Nelson
