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Russ Darrow Honda - Service Center

Milwaukee, WI

4.6
774 Reviews

774 Reviews of Russ Darrow Honda - Service Center

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September 14, 2021

The wait was way too long I was in about 9:00AM what I came in for wasn’t done the trade in fell thru … I went in for tires will have to come back to get them. I was out by 1:00 PM way to long for service More

by torrycarol58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn, Eric Nelson, Shannon Pankratz
September 13, 2021

Rachel the service advisor was very professional and courteous.Mike Tuler is always a pleasure to deal with! More

by Dante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

I was greeted upon entering and received great communication from Angela. She explained everything clearly and informed me of the wait time. We also share the same favorite color More

by Tinker89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
September 08, 2021

Fast and efficient service. The place itself is comfortable. Everyone is always friendly and ready to help. The work done is always good and complete. More

by coltsfanjerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Everyone was polite and courteous and polite, keeping me informed while waiting for the results. “Angel” was particularly forthcoming and seemed eager to assist me More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
September 08, 2021

Made same-day appointment and they had the part in stock. A mirror on my new Pilot was wobbly so I was surprised there was one in available. Fixed in about 45 minutes. Friendly and efficient. More

by JSzop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

Prompt and friendly service. Went above and beyond to make sure we were happy with the service. More

by Gregafree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Appointment for service is easy to make and in reasonable time. Quote for service is generally final total. More

by lucylucy54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

The staff (Jay) at Russ Darrow are always courteous and knowledgeable in the service department. More

by Z babe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Luvene
August 25, 2021

Angela was efficient and pleasant dealing with my service visit More

by markzakszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
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