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Russ Darrow Honda - Service Center

Milwaukee, WI

4.5
810 Reviews

810 Reviews of Russ Darrow Honda - Service Center

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October 25, 2021

Thank you, friendly service. Shauny was so kind and explained everything. The online scheduling of service appointments is convenient More

by tpg_02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauny
October 25, 2021

Russ Darrow Honda Metro Auto Mall has been very pleasant to deal with from the purchase of our vehicle to the service of it, Shauney, in the service department in particular, was wonderfully pleasant from m More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauney
October 22, 2021

My rating is for the service department at this dealership. I am specifically rating Eric my service technician at this dealership for several years and his mechanic team. They are absolutely the b More

by Dr. B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric-Service Technician in Service Department
October 19, 2021

Very good services. Service managers are professional and friendly. Facilities are of good quality and well organized. More

by DH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

The service advisors are always kind and willing to explain everything in detail. If I need a ride they help arrange one. More

by Knutowskid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
October 18, 2021

Rachel in the service was very polite and courteous. Ramon in service did an excellent job with the repairs. Jim in parts was very helpful in getting the needed parts. I had to stop in unexpectedly and More

by Cambo944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Ramon, Jim
October 16, 2021

Servicing was done properly but car interior and exterior clean was not done et al. carwash didnt remove any dust on the car. More

by anilpabbisetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Service Advisor Rachel was wonderful to work with! Very friendly and professional. I also like the fact that the building is brand new and very modern on the inside. Great job, I’ll be back for sure! :) More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
October 14, 2021

Reliable and friendly service here.. they do a great job explaining all the completed repairs. Courteous and friendly service reps.. been using them for years for service on all 3 of our Crvs.. never been d More

by Michele.szidon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

Everyone at this dealership is extremely helpful and always so welcoming. I've purchased 2 vehicles from them and they are the only place that handles all the maintenance on my vehicle. One stop shop!!! More

by jameira70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunie
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