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Russ Darrow Honda - Service Center

Milwaukee, WI

4.5
807 Reviews

807 Reviews of Russ Darrow Honda - Service Center

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June 18, 2021

Spoke to advisor, Chris Berg about our 2018 Honda CR-V 16,000 miles, 3 months out of warranty. How our Air conditioning prematurely stopped. Brought the car in yesterday. We are told we need to replace th More

by Lindalbach
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

Decent service and customer friendly staffs. Little bit pricey. But I like how they are handling the vehicle services department. Nicely arranged waiting area and easy to make an appointment. More

by Ansad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
June 11, 2021

I appreciate the online service model. The team was professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Matthis, Jonathan Patrick, Shauna Smith, Jennifer Hodge
June 11, 2021

Very friendly customer service, fast and accurate. I’ve been a Russ Darrow customer for 20 years and it just keeps getting better. Thank you More

by UMPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson, Angela David
May 20, 2021

Another great experience with Russ Darrow Honda service. Maddie did an excellent job walking me through the process and handling every issue. Thanks a lot, Maddie and team! More

by George D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Rachel was extremely professional and very helpful in going above and beyond in providing me with the best service my vehicle needed. Fantastic job! Thank you! More

by Benedetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
May 17, 2021

Jay was very "courteous and knowledgeable" .. Jay serves the dealership and Honda product well!! I would recommend Russ Darrow Honda for service and anyone looking for a car.Thank You! More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson, Angela David
May 12, 2021

Great place.Great customer service . Friendly and Great place. Great customer service . Friendly and helpful people I have been doing there for years. I would highly recommend this dealership,for More

by lkap120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
May 11, 2021

The Service Advisor, Eric Nelson was exceptional. I will definitely come back and highly recommend this dealership. Best experience at any Honda dealership. Thank you very much!! More

by Marla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
May 01, 2021

This Dealership is Amazing to work with. Everyone is friendly and helpful, their customer service far exceeded my expectations! As the customer you are their top priority and it shows. Thank you for suc More

by Twohelds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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