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Russ Darrow Honda - Service Center

Milwaukee, WI

4.5
770 Reviews

770 Reviews of Russ Darrow Honda - Service Center

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January 04, 2021

Service found the issue and fixed my valve stem leak on the spot. I came in just for air but they found the source for the air leaking from my tire. Great customer service More

by Mjunior882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

Eric was the service manager, and he was very attentive and courteous. All the required/requested services were done without any problem. Very professional! Excellent! More

by kenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bohn, mechanic , Eric Nelson
December 30, 2020

Excellent job as always with great service. I have purchased multiple vehicles from Russ Darrow due to the service starting with purchase and throughout ownership. More

by Garybartow76
Recommend Dealer
Yes
Employees Worked With
Dale Hansen, Angela David
December 30, 2020

The service department is great. Pricing for services beats other shops, too. And Eric N. is knowledgeable about our Odysseys and able to communicate cheerfully AND effectively with us novices! More

by Tom R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
December 28, 2020

Jonathan explained everything to me after I drove in for an oil change and tire rotation. He was very friendly and polite. I will definitely come back for my next visit More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2020

Prompt polite service. Eric Nelson was thorough, friendly, and knew the product. He even pulled my car into service area to make my departure easier. More

by Pegm45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
December 21, 2020

Another successful and excellent visit to Russ Darrow Honda. My visit was for an accessory installation which was perfect as always!!! They always ensure that my vehicle is handled with care and work com More

by robertc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
December 08, 2020

I have been going to Russ Darrow for 15 years. The service is great. I trust them completely and wouldn’t think of taking my Hondaxsnywhere else! More

by teickermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Service was quick and all employee contacts were very professional and courteous. I am completely satisfied with the overall experience. Waiting room was comfortable as well. More

by JD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie, Wojciechowski, Angela David
December 02, 2020

Service performed was satisfactory. It took a little longer than promised, however considering the time of year and possible COVID restrictions it was understandable. No problems. Service advisor kept More

by Rbecker5mistertwister
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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