Russ Darrow Honda - Service Center

This is our second Honda that I have had serviced and Russ Darrow. I have always been pleased with the service. This past week I had Jon Stein and I was impressed with his friendly demeaner and service. Russ Darrow. I have always been pleased with the service. This past week I had Jon Stein and I was impressed with his friendly demeaner and service. Mary Ellis More

Eric Nelson is extremely knowledgeable and very pleasant to work with! I feel very comfortable with any recommendations he makeshift that my Honda is well maintained. to work with! I feel very comfortable with any recommendations he makeshift that my Honda is well maintained. More

Jay was amazing. He went to bat for us and got Honda to cover most of our repair even though it’s out of warranty. Much appreciated! cover most of our repair even though it’s out of warranty. Much appreciated! More

Best service department - honest, friendly, attentive, and always gets the work done on time! Open Saturday and Sunday which is incredibly convenient. Too bad they took away the snacks due to COVID! and always gets the work done on time! Open Saturday and Sunday which is incredibly convenient. Too bad they took away the snacks due to COVID! More

I had a good experience at Russ Darrow Honda. I got my oil changed and my wheels aligned. The service was done in an efficient amount of time. oil changed and my wheels aligned. The service was done in an efficient amount of time. More

I worked with Alondra this morning. She was very courteous and a pleasure to work with. She kept me informed as to the status of my vehicle. I will ask for Alondra again. courteous and a pleasure to work with. She kept me informed as to the status of my vehicle. I will ask for Alondra again. More

Always pleasant and reliable, I choose Russ Darrow over any other SE WI Honda dealer for speedy service with smiles. We have two Hondas, both get serviced at Russ Darrow, and the next trade-in to trade-up any other SE WI Honda dealer for speedy service with smiles. We have two Hondas, both get serviced at Russ Darrow, and the next trade-in to trade-up will be here, too. More

Wasn't thrilled with the service, was asked if I wanted work done that I already had done in a previous appointment, luckily I remembered this, bill was $10 over quoted price, vehicle was done for 15 min work done that I already had done in a previous appointment, luckily I remembered this, bill was $10 over quoted price, vehicle was done for 15 minutes before I was told to pay and there is a charge now for paying with your credit card. More

Did not check air pressure Would not match oil change Did not check air pressure Would not match oil change and tire rotation coupon Car wash was very nice She also priced out some tires for me Wi Did not check air pressure Would not match oil change and tire rotation coupon Car wash was very nice She also priced out some tires for me Will think about it More

I am completely satisfied with my service customer service was outstanding dealership was very clean neat Pharies respectful Rachel was very nice for customer service is outstanding service was outstanding dealership was very clean neat Pharies respectful Rachel was very nice for customer service is outstanding More