Russ Darrow Honda - Service Center

My service agent was very attentive from the moment I drove in to the dealership. He kept me informed of the progress on my repair and recognized me when I came to pick up the vehicle. Check out was quic drove in to the dealership. He kept me informed of the progress on my repair and recognized me when I came to pick up the vehicle. Check out was quick and he waived the charge for not paying with cash or debit card More

After purchasing a car at Darrow Honda in February, we didn’t need to drive it that much due to the world of Covid - so this was my first stop at Darrow service. The experience was outstanding. From being didn’t need to drive it that much due to the world of Covid - so this was my first stop at Darrow service. The experience was outstanding. From being open on Sunday mornings (which fits perfectly into my schedule) to the friendly, clean, and comfortable service area, everything was positive. Chris took care of me at the desk and filled me in on everything I needed to know. Thanks! More

I’ve had a very pleasant experience. It was a friendly welcome from Angela :-) A homely environment. Discounted/coupon services. Nice job overall. Strongly recommended. welcome from Angela :-) A homely environment. Discounted/coupon services. Nice job overall. Strongly recommended. More

Honest feedback and courteous. I felt he was sincere and explained clearly the options available for the service I was seeking. Also provided a shuttle if needed. explained clearly the options available for the service I was seeking. Also provided a shuttle if needed. More

Eric did a great job as usual. Got all recalls taken care of as well. Karen was a great chauffeur to my home and back. of as well. Karen was a great chauffeur to my home and back. More

As always Russ Darrow's Service Department was pleasant and efficient when handling my service needs. They are always personable and generally answer any and all questions I might have. and efficient when handling my service needs. They are always personable and generally answer any and all questions I might have. More

I scheduled oil change. Quite satisfied with the professionalism and service received. Tires alignment recommended. CSR Alondra very honest with decision made for my car’s work service. Thank you ve professionalism and service received. Tires alignment recommended. CSR Alondra very honest with decision made for my car’s work service. Thank you very much. More

Jay has exceptional client service! Great customer experience! Seamless experience! Jay is knowledgeable, helpful and shares pertinent information. The customer service is clearly a differentiator experience! Seamless experience! Jay is knowledgeable, helpful and shares pertinent information. The customer service is clearly a differentiator of Russ Darrow! More

Prompt service and good workmanship The staff was very courteous. You were made to feel at home. The work was performed well. I was very satisfied with the whole experience. The staff was very courteous. You were made to feel at home. The work was performed well. I was very satisfied with the whole experience. More

They were friendly, very knowledgeable and always kept me in the loop with the service being done on my car and how much longer I would have to wait. I will definitely return for service again. in the loop with the service being done on my car and how much longer I would have to wait. I will definitely return for service again. More