Russ Darrow Honda - Service Center

Working with Autumn to scheduling an appointment to the service representative Eric explaining what was being done and keeping me updated of the work being done.This was a good customer service experience. service representative Eric explaining what was being done and keeping me updated of the work being done.This was a good customer service experience. My wife an I have come to Russ Darrow Honda for many of years because of the customer service. More

I had the very best experience yesterday at Russ Darrow... A far cry from my first experience several months ago. I like to give places a second chance. Jay is an amazing customer and service repr Darrow... A far cry from my first experience several months ago. I like to give places a second chance. Jay is an amazing customer and service representative! He walked me through everything I needed to know from the tread ratings board when I initially came in, to a walk through of my receipt details and even followed up by asking if I had any questions. Awesome customer service! So glad I gave your dealership a second chance! Wish there were more people like Jay in the industry! More

I came in with my kia for its scheduled oil change. I was met by Angela with a friendly and prompt greeting. The service was performed under the estimated time. I was very satisfied. met by Angela with a friendly and prompt greeting. The service was performed under the estimated time. I was very satisfied. More

Was met by Eric and he was courteous and made sure all needed services were done. I am pleased. Will come again! Thank you very much needed services were done. I am pleased. Will come again! Thank you very much More

Brought my Accord in for safety recall inspection and Eric Nelson my service advisor handled everything promptly and efficiently. I was please with this visit. Eric Nelson my service advisor handled everything promptly and efficiently. I was please with this visit. More

Service found the issue and fixed my valve stem leak on the spot. I came in just for air but they found the source for the air leaking from my tire. Great customer service the spot. I came in just for air but they found the source for the air leaking from my tire. Great customer service More

Eric was the service manager, and he was very attentive and courteous. All the required/requested services were done without any problem. Very professional! Excellent! and courteous. All the required/requested services were done without any problem. Very professional! Excellent! More

The service department is great. Pricing for services beats other shops, too. And Eric N. is knowledgeable about our Odysseys and able to communicate cheerfully AND effectively with us novices! beats other shops, too. And Eric N. is knowledgeable about our Odysseys and able to communicate cheerfully AND effectively with us novices! More

Excellent job as always with great service. I have purchased multiple vehicles from Russ Darrow due to the service starting with purchase and throughout ownership. purchased multiple vehicles from Russ Darrow due to the service starting with purchase and throughout ownership. More

Jonathan explained everything to me after I drove in for an oil change and tire rotation. He was very friendly and polite. I will definitely come back for my next visit an oil change and tire rotation. He was very friendly and polite. I will definitely come back for my next visit More