Russ Darrow Honda - Service Center

Great service with very kind staff. Our vehicle was done ahead of schedule, and they took very good care of us. We will be back again. ahead of schedule, and they took very good care of us. We will be back again. More

They're courteous and understanding. Angela was great!! They're courteous and understanding. Angela was great!! She was kind and understanding. She also worked efficiently with the service team on the iss They're courteous and understanding. Angela was great!! She was kind and understanding. She also worked efficiently with the service team on the issue with my car and got me on my way before the expected time. More

Zoe was professional and polite.. she’s always friendly and helpful! Love the new building and appreciate the car wash. Will refer to others. Thanks again! and helpful! Love the new building and appreciate the car wash. Will refer to others. Thanks again! More

I had coupons that I thought would be around $50 for oil change and tire rotation and was charged an extra fee of $18.50 for environmental supplies which I had never been charged before and was not printed change and tire rotation and was charged an extra fee of $18.50 for environmental supplies which I had never been charged before and was not printed on the coupon and also didn't receive the complimentary car wash which i see now i need to request instead of being offered it like in the past, I guess my fault for not looking at the website better. Service always did very well in the past which is why I come down from Green Bay area to have them service my 3 Honda's I have owned. More

Russ Darrow placed customer first. Service Department is very friendly and done repair professionally in the highest standard. I highly recommend for anyone to neither purchase or service car at this is very friendly and done repair professionally in the highest standard. I highly recommend for anyone to neither purchase or service car at this dealer. More

The service has dropped tremendously since their move to their new facility! They put $100,000’s into the building and tech (which is WAY out of the way), but they didn’t seem to put any money into their cu their new facility! They put $100,000’s into the building and tech (which is WAY out of the way), but they didn’t seem to put any money into their customer service. The last time (my LAST time) I was there, the service tech had me wait 15 minutes PAST the time my car was ready because she got distracted by a former employee coming in. I have no problem with seeing your friends at work, but I do have a problem with it when it impacts customer service! I will NOT be returning. Ever! More

Great services ! Awesome workers ! Awesome dealership ! Awesome experiences ! Good mechanics ! Fast workers ! Detailed information about your vehicle ! I Love coming here for my cars M Awesome experiences ! Good mechanics ! Fast workers ! Detailed information about your vehicle ! I Love coming here for my cars M More

Rowley was awesome he is very professional. He will be honest with you but you will never feel pressured to buying a vehicle when you work with him. Rowley is a down to earth guy with a bubbly personality honest with you but you will never feel pressured to buying a vehicle when you work with him. Rowley is a down to earth guy with a bubbly personality. I love my new vehicle and I am thankful for Rowley's help. He's very humble. More

My Service person was Angela she was great she communicated with me every step of the way until complete! She made sure I knew the price before the work was done! Everything worked out great and I communicated with me every step of the way until complete! She made sure I knew the price before the work was done! Everything worked out great and I got my gray bestie back in good working order thank you all! More

Met this man, knew him, very nice once you get to know him. But he said something once that I'll never forget.. "You can get a car with no money but not a house" anybody with this attitude who's in manage him. But he said something once that I'll never forget.. "You can get a car with no money but not a house" anybody with this attitude who's in management of a car dealership should'nt be trusted. Him and the Dealer I worked with while getting my first vehicle with really no established credit.. Were dishonest. They'll make you believe you can afford a certain car note. My advice is too always have someone with you thats knowledge of the mind of salesmen and cars. Do not go to Russ Darrow Honda to purchase your first vehicle. This dealership and there salesmen are more focused on there own self interest then they are trying to get you a fair deal. More