Russ Darrow Honda - Service Center

The communications were terrific. Kept me abreast of the situation and the alerts helped. The Gold Detail work left the car looking better than when it was new. Was a little disappointed when I discovered a situation and the alerts helped. The Gold Detail work left the car looking better than when it was new. Was a little disappointed when I discovered an additional charge for using my charge card which I have always done when I had my car worked on at Russ Darrow both on Brown Deer and now on Metro. Hope that is only a temporary charge due to the situation we are in today. More

Honda Accord broke down,dealership help me get a tow Honda Accord broke down, dealership help me get a tow truck, replaced axel and the service was great!!! Great service—great staff—great new location Honda Accord broke down, dealership help me get a tow truck, replaced axel and the service was great!!! Great service—great staff—great new location More

It is always very pleasant to get our vehicle worked on at Russ Darrow Honda! This is our 3rd CRV and we always ask for Eric! He is always very professional and has great customer service skills!! I wish e at Russ Darrow Honda! This is our 3rd CRV and we always ask for Eric! He is always very professional and has great customer service skills!! I wish everyone had those skills the world would be a better place! More

Everything seem fine. Easy in and out. Only problem was heavyset black guy who I think is in sales kept walking by and never put his mask up always around his chin heavyset black guy who I think is in sales kept walking by and never put his mask up always around his chin More

As always we received great service from our service associate at Russ Darrow. Very efficient and knowledgeable about what needed to be done with our car. associate at Russ Darrow. Very efficient and knowledgeable about what needed to be done with our car. More

Always been happy with sales and service for my three consecutive Hondas. Efficient, and very pleasant. Always explains things thoroughly and never pushy. I feel that everyone has been upfront and hones consecutive Hondas. Efficient, and very pleasant. Always explains things thoroughly and never pushy. I feel that everyone has been upfront and honest. More

Chris, is always extremely helpful and eager to find out what I've come in for so he can figure out what can be done to fix my issue Excellent Service what I've come in for so he can figure out what can be done to fix my issue Excellent Service More

Chris, the service consultant, did an excellent job of explaining the repair necessary for my vehicle. Also worked with me to fit my budget. It cost more than I anticipated but in the long run it was the explaining the repair necessary for my vehicle. Also worked with me to fit my budget. It cost more than I anticipated but in the long run it was the best decision. I appreciate the kindness and courtesy. I will return for future service. More

Angela was great and made sure I was updated at all times on my repair. The shuttle driver, Karen, was prompt and courteous. Service was completed on time. Great result! on my repair. The shuttle driver, Karen, was prompt and courteous. Service was completed on time. Great result! More

This dealership is very accommodating and always get the job done and help in anyway possible always happy after and satisfied when they take care of me job done and help in anyway possible always happy after and satisfied when they take care of me More