Russ Darrow Honda - Service Center

Great Service Experience Alondra does a fantastic job in reviewing services due and discussing options, costs, and discounts. She took the time to review everything to be don Alondra does a fantastic job in reviewing services due and discussing options, costs, and discounts. She took the time to review everything to be done to make sure it was correct. Finally, reviewed all work and inspections completed once services done. Not only is Alondra very knowledgeable and competent in her role, she is very patient and has a great attitude. She has worked with me several times in past and I was glad she took care of me again today. More

Awesome staff Thank you to the wonderful staff at Honda, from the receptionist to advisor, to parts staff, service techs and shuttle drivers, excellent service all Thank you to the wonderful staff at Honda, from the receptionist to advisor, to parts staff, service techs and shuttle drivers, excellent service all around! More

Service Advisor Eric Nelson Eric has been my Senior Svc Advisor for 2 + years now and I am very glad. I am fortunate that he approached me first. He has always had an excellent r Eric has been my Senior Svc Advisor for 2 + years now and I am very glad. I am fortunate that he approached me first. He has always had an excellent rapport with me and helped me to diagnose and recommend the correct procedure at an affordable cost. Plus he is very knowledgeable about every service item i ask of him. I wish other advisors will perform like Eric. More

A true odyssey There were mistakes and recovery. Overall a pleasant if not slightly arduous visit. Zoe saved the day and saved face for the organization. Great custo There were mistakes and recovery. Overall a pleasant if not slightly arduous visit. Zoe saved the day and saved face for the organization. Great customer service. More

Great Service, Needs Summary Tire change went well. Got home and noticed, car has several issues was printed on the bill. No one told me what the issues were. Tire change went well. Got home and noticed, car has several issues was printed on the bill. No one told me what the issues were. More

Pricey but needed to be done. Had work done on vehicle, was a bit pricey.. but it had to be done. Work was done in a timely manner. Service rep was friendly and nice. Just wished t Had work done on vehicle, was a bit pricey.. but it had to be done. Work was done in a timely manner. Service rep was friendly and nice. Just wished they would of gave me my courtesy wash after having my vehicle for 8hrs. More

Fast friendly service Mike Delgato and Jon Stein were very friendly and fast. They also answered all my questions very well. The Service drive looked well maintained as we Mike Delgato and Jon Stein were very friendly and fast. They also answered all my questions very well. The Service drive looked well maintained as well. More

Simple oil change Went there to get an oil change and was there for two hours! They have me some excuse about the paperwork getting mixed up. Inexcusable! Went there to get an oil change and was there for two hours! They have me some excuse about the paperwork getting mixed up. Inexcusable! More

Honda service I’ve been taking my vehicle for service at Russ Darrow for the past 4 years and my concerns have always been addressed. And my vehicle has stayed well I’ve been taking my vehicle for service at Russ Darrow for the past 4 years and my concerns have always been addressed. And my vehicle has stayed well maintained. More

Excellent I really enjoy the customer service and professionalism I receive from Kevin Cameron. The waiting time is always on point. The environment is always I really enjoy the customer service and professionalism I receive from Kevin Cameron. The waiting time is always on point. The environment is always very clean. More