Russ Darrow Honda - Service Center

Excellent I really enjoy the customer service and professionalism I receive from Kevin Cameron. The waiting time is always on point. The environment is always I really enjoy the customer service and professionalism I receive from Kevin Cameron. The waiting time is always on point. The environment is always very clean. More

Oil change Oil and filter change was handled in a friendly manner by Kevin. While the wait was longer than expected, Kevin explained the reason.The price was ver Oil and filter change was handled in a friendly manner by Kevin. While the wait was longer than expected, Kevin explained the reason.The price was very reasonable. More

Friendly service I am a long time customer of Russ Darrow, brown deer location, I brought my vehicle in for an odometer issue. I felt the service I received from servi I am a long time customer of Russ Darrow, brown deer location, I brought my vehicle in for an odometer issue. I felt the service I received from service advisor Jonathan Stein and the mechanic was very courteous and professional. They took the time to try and diagnose my odometer problem and offered a solution. More

Best service Always cheerful staff welcoming , do the best serivice . I highly recomand this Honda dealership for service. Waiting room is friendly and full of goo Always cheerful staff welcoming , do the best serivice . I highly recomand this Honda dealership for service. Waiting room is friendly and full of goodies. Thanks More

Great service! I had a very positive service experience working with Kevin - he talked me through my maintenance needs and options as well as pricing. Excellent cus I had a very positive service experience working with Kevin - he talked me through my maintenance needs and options as well as pricing. Excellent customer service! More

Services oil change Always greeted warmly and courteously when I come in for service. Kevin my service writer is very knowledgeable and always takes good care of me and m Always greeted warmly and courteously when I come in for service. Kevin my service writer is very knowledgeable and always takes good care of me and my CRV. Even though I don’t live close to Darrow I don’t mind driving a little bit to get great service. Thanks More

Alicia Norwood is excellent. Alicia is very friendly and knowledgeable. She is very clear and conveys car mechanics well. I have been helped by her previously and she is consist Alicia is very friendly and knowledgeable. She is very clear and conveys car mechanics well. I have been helped by her previously and she is consistently great. More

friendly and complete Clean, friendly and knowledgeable. I have had service on my Honda CRV done at Russ darrow honda since I bought it new in 2011. That is why at 133,00 Clean, friendly and knowledgeable. I have had service on my Honda CRV done at Russ darrow honda since I bought it new in 2011. That is why at 133,000 miles it still runs like a dream. More

Excellent service Had oil change done, service was quick and efficient and friendly. Check in was quick, Eric reviewed both before and after, all the service options. Had oil change done, service was quick and efficient and friendly. Check in was quick, Eric reviewed both before and after, all the service options. Also used website coupon - thank you More

Service is good Firstly, Eric is fantastic. He’s friendly and ensures the customer knows what’s going on. One problem is the lack of inventory though. I was ther Firstly, Eric is fantastic. He’s friendly and ensures the customer knows what’s going on. One problem is the lack of inventory though. I was there for hours because of it and I heard inventory mentioned to at least two other customers during that visit. It really ramps up the wait time. I know in another visit in October I had been planning on buying a certain tire but it was out of inventory as well. Not sure why the inventory problem. More