Russ Darrow Honda - Service Center

Excellent customer service I have been leasing a Honda from this dealership and stopped in recently to discuss my lease end options and have an oil change. The service departme I have been leasing a Honda from this dealership and stopped in recently to discuss my lease end options and have an oil change. The service department is courteous and went over the car inspection results with me and asked if I had any questions. The service staff was named Jay and he was very nice. I then met with the dealer who had leased me the Honda 3 years ago. I did not feel pressured to make an immediate decision. And she provides me with several options to reach her for any questions. We have been texting and she was able to quote a fantastic rate on a 2018 which is cheaper than the payment I have been paying. I am extremely satisfied with the overall customer service. They also provide great beverages and popcorn !!!!! More

Fast and efficient Great work, price and didn’t need to wait a very long time. Nice waiting area and friendly staff. I would recommend them to friends & family. Great work, price and didn’t need to wait a very long time. Nice waiting area and friendly staff. I would recommend them to friends & family. More

Thorough They are very fair with what works needs to be done. For example the tires are inspected before a scheduled rotation to know if a rotation is necessar They are very fair with what works needs to be done. For example the tires are inspected before a scheduled rotation to know if a rotation is necessary. They also are very patient and take the time to explain the status of service while you wait. More

Whenever I come in I am always greeted with a friendly smile The staff is very friendly and very time management. It make you want to come to Russ Darrow for all your service and buying, I would recommend them t The staff is very friendly and very time management. It make you want to come to Russ Darrow for all your service and buying, I would recommend them to anyone. More

Thank you! I’ve had my Acura serviced for years at Russ Darrow Honda and they always take great care of both me and my car. Eric Nelson is a fantastic person to I’ve had my Acura serviced for years at Russ Darrow Honda and they always take great care of both me and my car. Eric Nelson is a fantastic person to work with. He is very knowledgeable and always takes the time to listen to my concerns and explain the best solutions. I started working with Eric at Russ Darrow Honda after he provided the lowest quote by far for my 100K mile maintenance package. Thank you Eric and thank you Russ Darrow Honda! More

Efficient and friendly service. Very communicative in quoting repair cost. A loaner was provided while my car was in service. Zoe was wonderful! She had great people skills and knowl Very communicative in quoting repair cost. A loaner was provided while my car was in service. Zoe was wonderful! She had great people skills and knowledge of repairs. More

Awesome Eric was very informative and friendly. I was informed about the issues with my car. I will definitely return for other services in the future. Eric was very informative and friendly. I was informed about the issues with my car. I will definitely return for other services in the future. More

In and out I came to Russ Darrow Honda for the purpose of a factory airbag recall Kevin signed me up immediately told me it was gonna be an hour to an hour and a I came to Russ Darrow Honda for the purpose of a factory airbag recall Kevin signed me up immediately told me it was gonna be an hour to an hour and a half John stepped in with the final results less than an hour very satisfied with both gentlemen More

The best! Wonderful company to work with. Been going here over 10 years. Highly recommend!! Kevin in service is terrific... know him at least 10 years and is ve Wonderful company to work with. Been going here over 10 years. Highly recommend!! Kevin in service is terrific... know him at least 10 years and is very helpful and personable. More

Great service experience I've been taking my Honda to Russ Darrow for maintenance and repair for over a year now. They're consistently quick and reliable and their front desk I've been taking my Honda to Russ Darrow for maintenance and repair for over a year now. They're consistently quick and reliable and their front desk folks are polite and friendly. I always leave feeling like I got a good deal and great treatment. More