Russ Darrow Kia of Waukesha

Outstanding service! Me & my fiancé drove over an hour away to buy a car from Lee & Jessica, they were amazing & I highly recommend them to anyone who goes there! Me & my fiancé drove over an hour away to buy a car from Lee & Jessica, they were amazing & I highly recommend them to anyone who goes there! More

Purchase Salesman Jeff R. was so cool, danced, laughed and gave me a blessing. Wish I could include a picture. I came in knowung what I wanted, he made sure it Salesman Jeff R. was so cool, danced, laughed and gave me a blessing. Wish I could include a picture. I came in knowung what I wanted, he made sure it happened. Thank you Jeff and all the Kia employees I hugged. More

Great service!! Amazing service. Dennis helped me find a car I could afford and Antjuan worked with me to get approval! They were both very helpful and friendly. Amazing service. Dennis helped me find a car I could afford and Antjuan worked with me to get approval! They were both very helpful and friendly. More

Always great service ! Very prompt and professional service department. The shuttle services a great convenient Perk. All of the service personnel are friendly and helpful. Very prompt and professional service department. The shuttle services a great convenient Perk. All of the service personnel are friendly and helpful. Erica was my service person a day and truly wonderful about following up me on repairs and arranging pick up of my car. More

Salespeople are great, finance not so much I worked with Aaron Hendersen and Echell today and they were incredible. I would have purchased a car but when Aaron came around with the numbers the I worked with Aaron Hendersen and Echell today and they were incredible. I would have purchased a car but when Aaron came around with the numbers the finance employee gave him, something was off. I left without a deal and after a few phone calls between he and I, we figured the APR I was quoted (and the one the finance employee told him) was incorrect and was twice as much. It's a shame Aaron lost out on a sale, especially on the last day of the month, because of a dishonest finance employee. More

Great experience. I got a great deal on the car I wanted without any hassle. Lee was great. The whole dealership staff was friendly and easy to work with. As pleasan I got a great deal on the car I wanted without any hassle. Lee was great. The whole dealership staff was friendly and easy to work with. As pleasant and easy as leasing a new car could be. More

Great experience at Russ Darrow with Dennis Cardinal We came in to test drive the new Stinger. Wanted the wife to ride in it before I made the deal (planned to come back at a later time to do the deal a We came in to test drive the new Stinger. Wanted the wife to ride in it before I made the deal (planned to come back at a later time to do the deal as we were short on time) Dennis had the car ready for the test drive ASAP, and the rest is history. Such a pleasure to work with, expedited the process, and got me my Stinger in time to make it to church for my Daughter to sing. Honest, personable, knowledgeable, and attentive. I would definately recommend the salesman (Dennis), dealership, and of course THE CAR. Love my stinger😊 More

Great experience After spending days researching and driving multiple brands and multiple cars within the brands, I finally found the ideal car for me at Russ Darrow K After spending days researching and driving multiple brands and multiple cars within the brands, I finally found the ideal car for me at Russ Darrow Kia of Waukesha. I worked with Jeff Ruthenberg and he was great! Very patient, listening to what I wanted and what I didn't. Between Jim and Greg, they answered all of my questions and gave me space to decide what was right for me. Today I picked up my new Kia Sorento and I love it! Thank you Jeff dir going through every aspect of the vehicle and making sure I understood what was what and said, if I had any questions to call him or come in and he would go through it with me. I left there feeling confident and knew if I had any questions they would be there for me. Thanks to Greg, Jeff and Jessica,who did the paperwork with me, for making this experience great! More

KiaSorento The staff at Darrow was very helpful and friendly. I would definitely recommend shopping here. Jeff and Greg and Antoine were all very professional an The staff at Darrow was very helpful and friendly. I would definitely recommend shopping here. Jeff and Greg and Antoine were all very professional and great to work with. More

Peiple Erica was very friendly and helpful with all of my questions. Also parts department personnel was very quick on getting me a price on a remote start u Erica was very friendly and helpful with all of my questions. Also parts department personnel was very quick on getting me a price on a remote start unit for my vehicle. More