Russ Darrow Kia of Waukesha

Amazing Service I came in to the dealership with a tough situation, being from another state, and after visiting other dealerships Jeff and Brandon worked with me to I came in to the dealership with a tough situation, being from another state, and after visiting other dealerships Jeff and Brandon worked with me to get the exact car I wanted at the price I could afford. More

Great experience with Russ Darrow GREAT EXPERIENCE. We have purchased many cars over the years but this is the best place to go and only place I will go. I am glad to be a returning cu GREAT EXPERIENCE. We have purchased many cars over the years but this is the best place to go and only place I will go. I am glad to be a returning customer of this dealership. My wife and I never have felt pressured into any decisions and they have always be good with cars in trade. I can not say enough good things about everyone who we worked with from Dennis in sales and the finance department. Highly recommend. More

Fantastic!!! We have bought numerous cars over the years . Always been very happy and satisfied with the whole process. Would recommend Dennis for anyone intereste We have bought numerous cars over the years . Always been very happy and satisfied with the whole process. Would recommend Dennis for anyone interested in buying or leasing a car!! More

Awesome!! We thoroughly enjoyed working with Dennis Cardinal! You could tell he had our best interests at heart and tried all he could do to get us the best dea We thoroughly enjoyed working with Dennis Cardinal! You could tell he had our best interests at heart and tried all he could do to get us the best deal! We highly recommend working with him and Russ Darrow Kia. More

Return customer Ken and the sales team were amazing. We purchased a Kia Soul in March and as a result of an auto accident the vehicle was totaled. We returned to Kia Ken and the sales team were amazing. We purchased a Kia Soul in March and as a result of an auto accident the vehicle was totaled. We returned to Kia to be welcomed back by the sales manager who remembered us from our purchase 8 months ago and a CAN DO attitude from everyone involved. We had tons of questions about how to take care of the old car stuff and lots of questions about new options. Ken (and everyone we talked to on the Kia team) was extremely friendly, informative, knowledgable and patient. We couldn't be happier with our purchase and how we were treated. First rate experience with Matt in finance as well as everyone in management. Strongly recommend if your in the market to stop and check them out! More

Some efficient beneficial Lee was very knowledgeable and helpful. Made me feel like my time mattered and was appreciated. Great service for the time that I spent at the dealers Lee was very knowledgeable and helpful. Made me feel like my time mattered and was appreciated. Great service for the time that I spent at the dealership. More

Review Was immediately greeted by Heather upon arrival, she is great and very friendly and helpful. I cannot say the same for anyone else though. Manager Bra Was immediately greeted by Heather upon arrival, she is great and very friendly and helpful. I cannot say the same for anyone else though. Manager Brandon laughed in my face with the price I offered for my new Kia Optima. No one was willing to negotiate or offer any sort of incentive for me if I purchased a new car. I feel like I made a mistake for not shopping around for the best deal. However, I love my new car and Heather is a nice person who made me decide to go ahead with the purchase. Heather gets 5 stars for everything. Everything else, not so much. More

Great Service!! I really had a great experience with Jeff a the team. Everyone was helpful and informative. Would most definitely recommend them to friends and family I really had a great experience with Jeff a the team. Everyone was helpful and informative. Would most definitely recommend them to friends and family. More

Overall every part of the vehicle purchase was outstanding When we arrived at the dealership, the salesman, Jeff Ruthenberg showed professionalism right off the start. He walked us through every step of our pu When we arrived at the dealership, the salesman, Jeff Ruthenberg showed professionalism right off the start. He walked us through every step of our purchase. He showed us the many different styles, colors, and all the different options. Jeff Ruthenberg also drove to a different KIA to pick up our Sorrento, only because Russ Darrow did not have the color my wife and I wanted on the lot. Overall it was a pleasure working with Jeff and I would recommend him and the whole group to every one who is interested in a vehicle purchase. More

Absolutely wonderful and very respectful We were treated very respectful and we laughed were at ease. Everyone acknowledged us not just the salesperson we were dealing with. Very well treated We were treated very respectful and we laughed were at ease. Everyone acknowledged us not just the salesperson we were dealing with. Very well treated. More