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Russ Darrow Kia of Waukesha
Waukesha, WI
1,622 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,622 reviews
January 13, 2025
The vehicle was ready to test drive at my appointed time. Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purcha Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purchase, I felt rushed through the paperwork I had questions about the paperwork 2 days after the purchase and the finance rep was kind enough to help me work through all of my questions More
by SPAR0HWK
Verified Customer
January 12, 2025
Everything was great. Xavier was helpful. Car is great but it did not come with car mats for the front or back. Xavier was helpful. Car is great but it did not come with car mats for the front or back. More
by GALDUST75
Employees Worked With
November 27, 2024
Comfortable and fun process. KIA makes a good product so Marcus did not have to trick me into purchasing. Our conversation was more casual than anything. KIA makes a good product so Marcus did not have to trick me into purchasing. Our conversation was more casual than anything. More
by binnebose
Employees Worked With
Marcus (Kain) Hankins
November 07, 2024
Staff was extremely pleasant. Told them what I could afford, We settled on my terms. Told them what I could afford, We settled on my terms. More
by rkaidantsis
November 01, 2024
Kain was very helpful, kind, and knowledgeable throughout the entire process. He was not pushy at all, and I would highly recommend him! the entire process. He was not pushy at all, and I would highly recommend him! More
by caliajoslyn
September 24, 2024
We want to give a shout out to Caleb in sales for excellent service in purchasing our Kia. He was informative and helpful. The whole staff was also respectful and knowledgeable. Thank you. excellent service in purchasing our Kia. He was informative and helpful. The whole staff was also respectful and knowledgeable. Thank you. More
by buckley94
Employees Worked With
Caleb Likens, Kayleigh Recker, Brandon McGahee
September 21, 2024
Very clean, well maintained with friendly staff that helped me find an affordable vehicle. Not pushy and let me take my time. helped me find an affordable vehicle. Not pushy and let me take my time. More
by thehappy84
Employees Worked With
July 22, 2024
Our experience at RD Kia Waukesha was amazing! We leased a new Sportage for our daughter. We had been to several other dealers and were so glad we walked into Russ Darrow. We were immediately me We leased a new Sportage for our daughter. We had been to several other dealers and were so glad we walked into Russ Darrow. We were immediately met by Kain who quickly set us up with information about what Sportages were on the lot. When they didn’t have the color we wanted he involved his manager, Gil, who was able to find one right away from another dealership. We got the leasing worked out painlessly. Kain and Gil went out of their way to ensure we had the best affordable deal we could get. Shannon did our financing and she was fast and very informative. Overall we were incredibly impressed with Kain who made the entire process fun and an enjoyable experience. More
by JamieB
Employees Worked With
Other Employees :
Brandon McGahee, Shannon Pankratz, Marcus (Kain) Hankins
