Back

Russ Darrow Kia of Waukesha

Waukesha, WI

4.4
1,812 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
Contact Dealership

2141 E Moreland Blvd

Waukesha, WI

53186

Directions

By Type

Showing 1,812 reviews

May 26, 2026

I already did this I already did a survey about my experience. It was excellent all around. More

by MZIZZY
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gildardo Esquivel
May 26, 2026 -

Russ Darrow Kia of Waukesha responded

We’re glad to hear you had an excellent experience and took the time to complete the survey. Gildardo appreciates your five-star rating and is happy to have helped with your new Kia. Jonathan Brown jonathan.brown@russdarrow.com

May 26, 2026

Very professional and very quick ! Explained everything that was done ! Also car drives great !thank you More

by MOOREDAMOND18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Koskovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Russ Darrow Kia of Waukesha responded

Thank you for sharing your experience with our team. We’re glad we could complete your Kia Sportage service quickly and walk you through every step. It’s great to hear it’s driving so well now. Jonathan Brown jonathan.brown@russdarrow.com

May 25, 2026

The best experience I've ever had, and the service was spectacular; the young man, Juan, took excellent care of me. More

by BRIAN1995LEBRON
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gildardo Esquivel
May 25, 2026 -

Russ Darrow Kia of Waukesha responded

We’re delighted you enjoyed such an outstanding visit and that our service team took excellent care of you. Congratulations on your new Kia K5. We look forward to helping you again in the future. Jonathan Brown jonathan.brown@russdarrow.com

May 24, 2026

Nice communication flow over time about the telluride and Kia. Which sold us on the value to purchase. More

by JSPSWISCONSIN
Recommend Dealer
Yes
Employees Worked With
Adrian
May 24, 2026 -

Russ Darrow Kia of Waukesha responded

It’s great that our ongoing communication highlighted the value of the Kia Telluride and supported your decision to purchase. Congratulations on your used Telluride. We hope you enjoy every mile behind the wheel. Jonathan Brown jonathan.brown@russdarrow.com

May 24, 2026

It was a pleasure working with Wally. He was so very helpful in getting me exactly what I wanted. I will not hesitate referring anyone who wants to buy a car to contact your dealership. More

by MZIZZY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Russ Darrow Kia of Waukesha responded

We’re delighted Wally could help you choose the right Kia. Thank you for recommending us to your friends. Enjoy your new Kia and feel free to reach out if you have any questions. Jonathan Brown jonathan.brown@russdarrow.com

May 23, 2026

Quick and easy It was easy to schedule same day. Everyone was very nice while there. More

by CINDY.GALVAN
Recommend Dealer
Yes
May 23, 2026 -

Russ Darrow Kia of Waukesha responded

We’re glad arranging same-day service for your Kia was straightforward. It’s wonderful to hear our team treated you kindly during your visit. Please let us know if there’s anything else we can do. Jonathan Brown jonathan.brown@russdarrow.com

May 22, 2026

Nice experience. Professional and knowledgeable staff Answered all our questions and concerns. Great product and warranties More

by GRANDMAJELLYFISH
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gildardo Esquivel
May 22, 2026 -

Russ Darrow Kia of Waukesha responded

It’s wonderful to receive your five-star rating and hear you’re enjoying your new Kia. Gildardo and our team were happy to answer all your questions and concerns, and we’re pleased you’re satisfied with your Kia and its warranty. Jonathan Brown jonathan.brown@russdarrow.com

May 21, 2026

Very knowledgeable and professional sales people. The manager made us feel welcome and appreciated. All of our questions and concerns were addressed. And of course, the product is outstanding. More

by GRANDMAJELLYFISH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lea Rodriguez. Sales. 5 stars
May 21, 2026 -

Russ Darrow Kia of Waukesha responded

Knowing our sales team provided knowledgeable and professional support and that the manager helped you feel welcomed and appreciated is wonderful to hear. We’re also pleased your new Kia Telluride is living up to expectations. Jonathan Brown jonathan.brown@russdarrow.com

May 20, 2026

Easy, fairly quick service, kept me updated. A sign that the service garage was not usable both ways would have been nice, like a heads up on where best to pull up for my service. More

by PJACOBS617
Recommend Dealer
Yes
Employees Worked With
Idk. A younger, blonde woman greeted me and explained things, but I do not recall her name. She was polite and professional.
May 20, 2026 -

Russ Darrow Kia of Waukesha responded

Glad to hear your Kia K5 service was smooth and that our team kept you informed. We apologize for the confusion around the garage entrance. Your suggestion for clearer pull-up signage will help us improve the arrival process. Jonathan Brown jonathan.brown@russdarrow.com

May 19, 2026

Very helpful and on time with service Easy drop off access and payment methods Thanks More

by Unsatisfied
Recommend Dealer
Yes
May 20, 2026 -

Russ Darrow Kia of Waukesha responded

It’s great to hear that our team provided timely assistance and made drop-off and payment straightforward. We appreciate you entrusting your Kia to us and hope to serve you again soon. Jonathan Brown jonathan.brown@russdarrow.com

...
4
...