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Russ Darrow Kia of Waukesha
Waukesha, WI
1,670 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,670 reviews
March 18, 2023
The dealership was clean and inviting and the work areas were spaced perfectly for some sense of privacy.. Kenny and Brandon were wonderful to work with!! were spaced perfectly for some sense of privacy.. Kenny and Brandon were wonderful to work with!! More
by sheri6363
March 18, 2023
Friendly, helpful and simple. Thank you russ darrow for making it happen. Happy with my new car. Thank you russ darrow for making it happen. Happy with my new car. More
by Junior21679
March 16, 2023
I highly recommend. Not only is Dennis C one of the best salesman around, Rebecca, Brandon and Shannon were also amazing. Thank you for making this experience a great on Not only is Dennis C one of the best salesman around, Rebecca, Brandon and Shannon were also amazing. Thank you for making this experience a great one like always and I LOVE my new Kia Sportage. More
by Semmie1029
Employees Worked With
Other Employees :
Brandon McGahee, Rebecca Boczkowski, Shannon Pankratz
March 12, 2023
The appraisal values on vehicles are awful when you bring in a car worst dealership ever I brought in two cars and the appraisal value is worse than Kelley Blue book which is pro dealership never get your ca in a car worst dealership ever I brought in two cars and the appraisal value is worse than Kelley Blue book which is pro dealership never get your car praise there I mean I know they want to make a profit but gee whiz you could at least give me more for my trade-ins you're not going to make $7,000 on each vehicle for a profit that's insane buyer beware More
by mcguuiretom
March 09, 2023
Excellent. Told Dennis I needed a car by the end of the day and my budget and he made it happen! The process was effortless and painless! Told Dennis I needed a car by the end of the day and my budget and he made it happen! The process was effortless and painless! More
by miyaskinkis
February 28, 2023
Dennis gave us excellent service. We found the exact car we wanted and I got a great deal on my trade in. Highly recommended! We found the exact car we wanted and I got a great deal on my trade in. Highly recommended! More
by A H
Employees Worked With
Other Employees :
Brandon McGahee, Rebecca Boczkowski
February 21, 2023
This was a good experience. We enjoyed working with Dennis and everyone there. It was a busy day but they tried to keep everything moving as quickly as possible. We enjoyed working with Dennis and everyone there. It was a busy day but they tried to keep everything moving as quickly as possible. More
by askinkis
February 19, 2023
Quick deal on a Friday night. Salesman did not seem as interested in selling as the manager was. Overall easy experience and short. Salesman did not seem as interested in selling as the manager was. Overall easy experience and short. More
by mount.takeout.0p
February 19, 2023
Love Russ Darrow Waukesha. This is my 6th car I have bought from them. Dennis Cardinal is the best sales person. We love him like family! This is my 6th car I have bought from them. Dennis Cardinal is the best sales person. We love him like family! More
by Debra Bence
February 09, 2023
Could not imagine a more cordial, respectful, efficient and helpful transaction. Am grateful for the team at Russ Darrow Kia. and helpful transaction. Am grateful for the team at Russ Darrow Kia. More
by cablec
