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Russ Darrow Kia of Waukesha
Waukesha, WI
1,447 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,447 reviews
June 26, 2021
They wouldn’t honor their sticker price and wanted to add on $10k in their add ons without being upfront about it. The sales manager didn’t even introduce herself but came up to defend her dishonesty. She sc on $10k in their add ons without being upfront about it. The sales manager didn’t even introduce herself but came up to defend her dishonesty. She screwed over her sales person. She wouldn’t honor the listed price. We have gone their for our service for the last five years and will never go back. More
by Eshirls1010
Employees Worked With
Kenney Crump, Rebecca Boczkowski
June 26, 2021
This is the the third vehicle I have leased through Russ Darrow Kia of Waukesha. I am very pleased with my overall experience. My go to salesperson, Dennis Cardinal, always goes above and beyond to ensure I Darrow Kia of Waukesha. I am very pleased with my overall experience. My go to salesperson, Dennis Cardinal, always goes above and beyond to ensure I get the best possible outcome. Highly recommend this dealership. More
by salzad
Employees Worked With
June 24, 2021
They made the usually painful Act of buying a car painless I would recommend them in the future Wally Tom was an excellent salesman thanks painless I would recommend them in the future Wally Tom was an excellent salesman thanks More
by Racin Mason
Employees Worked With
June 23, 2021
Thank you for a great experience with a test drive and purchase. Kaz answered questions and kept me informed about the trade-in and purchase process. He and Jonathan made the trade-in and buying easy. Plu purchase. Kaz answered questions and kept me informed about the trade-in and purchase process. He and Jonathan made the trade-in and buying easy. Plus, the car is great! More
by Beth
Employees Worked With
Kazimierz Madej
June 23, 2021
Thanks to everyone for being so nice and welcoming. This was my first experience buying a car, and you all helped it go very smoothly. Wally was very nice and helped me to find the perfect car for me. Than was my first experience buying a car, and you all helped it go very smoothly. Wally was very nice and helped me to find the perfect car for me. Thanks to Jonathan, Jeffrey, Rebecca, and everyone else as well for being so kind if I have any other car business russ darrow kia of Waukesha will be my choice. More
by Rmoswalt44
Employees Worked With
Other Employees :
Jonathan Maxwell, Rebecca Boczkowski, Jeffery Johnson
June 21, 2021
Brian Parr & staff were really helpful with car buying process. Great dealership!:) process. Great dealership!:) More
by lrc603
Employees Worked With
Other Employees :
BRIAN PARR- 10 STARS!!!!!!, Rebecca Boczkowski
June 19, 2021
I had an amazing experience with Kenney, he quick, straightforward and very easy going. I never bought a car in this short amount of time wow. If you need a kia or any car go see Kenney Crump he’s the straightforward and very easy going. I never bought a car in this short amount of time wow. If you need a kia or any car go see Kenney Crump he’s the guy. More
by WayneW
Employees Worked With
Kenney Crump, Rebecca Boczkowski
June 18, 2021
I really am thankful to have had a great salesman to help get me what I wanted not once but twice, EXCELLENT SERVICE! Everyone was so helpful & determined to hel me get exactly what I wanted & close to my pr get me what I wanted not once but twice, EXCELLENT SERVICE! Everyone was so helpful & determined to hel me get exactly what I wanted & close to my price range! More
by Faithcole1988
Employees Worked With
Kenney Crump
June 18, 2021
Went in for a test drive, left with a Telluride. Kaz was a really nice guy and knowledgable about the vehicle. Very nice people and it made the unexpected process of buying a vehicle enjoyable. a really nice guy and knowledgable about the vehicle. Very nice people and it made the unexpected process of buying a vehicle enjoyable. More
by Edward
