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Russ Darrow Kia of Waukesha
Waukesha, WI
1,622 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,622 reviews
July 08, 2022
Katie was unbelievably helpful when it came to choosing the right car for me. She took the time to understand exactly what I was looking for and she well exceeded my expectations. I couldn’t have asked for the right car for me. She took the time to understand exactly what I was looking for and she well exceeded my expectations. I couldn’t have asked for a better salesperson! More
by Beccalyndaw
July 06, 2022
They are all such wonderful people to work with, especially Katie. They know how to put a smile on your face and you will all around love them! especially Katie. They know how to put a smile on your face and you will all around love them! More
by Jesse
Employees Worked With
Katie George
July 03, 2022
Dennis was a great sales person to deal with. His experience shows. He made the sometimes stressful process of purchasing a new vehicle very stress free. Excellent service from start to finish. W His experience shows. He made the sometimes stressful process of purchasing a new vehicle very stress free. Excellent service from start to finish. We will definitely be back for our next vehicle. More
by BRR
June 30, 2022
This was a delightful experience that answered any question I had as well as give me information that I didn’t even realize I wanted to know question I had as well as give me information that I didn’t even realize I wanted to know More
by jacobgarcia4556
June 26, 2022
Excellent service, great staff and 100% recommended. all the staff are nice people with whom to do a good deal, they help you in everything, and you feel at home. all the staff are nice people with whom to do a good deal, they help you in everything, and you feel at home. More
by Yorjans Rodriguez
Employees Worked With
Pedro Perez, Brandon McGahee, Shannon Pankratz
June 25, 2022
Helpful, knowledgeable, and got me through the buying process quickly. I was very satisfied with the service they provided. process quickly. I was very satisfied with the service they provided. More
by Wjff
Employees Worked With
June 23, 2022
Wally made a stressful time go very smooth! ! I definitely didn't feel like just a number. ! I definitely didn't feel like just a number. More
by Lizis1978
June 22, 2022
My family and I have used Russ Darrow of Waukesha for years. We specifically returned to this location because of our wonderful experience in the past. They did not disappoint. Dennis Cardinal helped my years. We specifically returned to this location because of our wonderful experience in the past. They did not disappoint. Dennis Cardinal helped my husband and I find two new vehicles. He is communicative and personable. Even with supply chain issues, he was always kept us updated and informed. Would highly recommend using him for future car ventures! More
by rf930
Employees Worked With
Other Employees :
Rebecca Boczkowski, Shannon Pankratz
June 21, 2022
Greeted with kindness and treated with respect, they were quick and efficient! They were also incredibly helpful and very understanding of my situation. quick and efficient! They were also incredibly helpful and very understanding of my situation. More
by Emily Henry
Employees Worked With
June 17, 2022
Dennis Cardinal is the best! ! I’ve been working with him for over 10 years and he never lets me down! He bends over backward to get me the vehicle and payment I want and is simpl ! I’ve been working with him for over 10 years and he never lets me down! He bends over backward to get me the vehicle and payment I want and is simply the sweetest! Also, shout out to Brandon for his help in getting me to the price point I needed. I will send everyone I know to Russ Darrow Kia! More
by Lisa3070
