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Russ Darrow Kia of Waukesha
Waukesha, WI
1,446 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,446 reviews
June 17, 2021
Good communication. Clear on the numbers. Not a great selection but that's due to the extremely unusual post-pandemic market. Dennis is nice and answers questions clearly. selection but that's due to the extremely unusual post-pandemic market. Dennis is nice and answers questions clearly. More
by info
Employees Worked With
June 10, 2021
Really enjoyed my experience with Russ Darrow Kia Waukesha. Starting with my first contact via phone with Michelle who was very friendly and helpful. Wally Thom was awesome to work with and made me Waukesha. Starting with my first contact via phone with Michelle who was very friendly and helpful. Wally Thom was awesome to work with and made me feel very comfortable about my decision to buy this car for my teenage daughter. Great experience. More
by kkkl
June 09, 2021
Service writer Eric and his team did a nice job. Friendly and professional. Facility was clean. There were no surprises or unexpected delays. Will be using Darrow for more vehicle service and ma Friendly and professional. Facility was clean. There were no surprises or unexpected delays. Will be using Darrow for more vehicle service and maintenance in the future. More
by Dave S.
Employees Worked With
Eric. Service Writer
June 03, 2021
Dennis did a great job finding what I wanted and also shown exactly what was needed. He worked his magic with the rest of the Russ Darrow team to make the experience very smooth and quick. shown exactly what was needed. He worked his magic with the rest of the Russ Darrow team to make the experience very smooth and quick. More
by Jeremy.h.montoya
May 29, 2021
Kenny was awesome to work with!We found the process to Kenny was awesome to work with! We found the process to be easy and he worked with us to find the right fit for our budget and car wants. Kenny was awesome to work with! We found the process to be easy and he worked with us to find the right fit for our budget and car wants. More
by beckhead
Employees Worked With
Kenney Crump
May 26, 2021
Great experience buying a new Kia ! We were able to schedule an appointment so the vehicle was ready for us when we arrived Salesperson was very knowledgeable about the vehicle and everyone was very he schedule an appointment so the vehicle was ready for us when we arrived Salesperson was very knowledgeable about the vehicle and everyone was very helpful and friendly! More
by MichelleD
May 25, 2021
Even though I live further away I am loyal to Russ Darrow. Why? Because of the genuine helplessness of each person. Thank you, as always. Darrow. Why? Because of the genuine helplessness of each person. Thank you, as always. More
by WOW-ed
May 23, 2021
Kenney was very friendly and was able to help me out buying a car on my own for the first time. They also tried their best to work with the budget I had. buying a car on my own for the first time. They also tried their best to work with the budget I had. More
by Mason
Employees Worked With
Kenney Crump
May 21, 2021
Dennis was very helpful to us. I had concerns about the condition of a used car and he was able to explain the process for checking the car. Needless to say, we bought the car! condition of a used car and he was able to explain the process for checking the car. Needless to say, we bought the car! More
by brayborn85
Employees Worked With
May 21, 2021
From the top on down, Russ Darrow took very good care of me and my daughter and son-in-law and purchasing a used car. Dennis Cardinal was very attentive concerned and answered all our questions with honesty me and my daughter and son-in-law and purchasing a used car. Dennis Cardinal was very attentive concerned and answered all our questions with honesty. Whether a used car or new car, I would definitely visit with Dennis and Russ Darrow in the future. More
by dmilaeger
