Russ Darrow Kia of Waukesha

Very helpful and made sure I got what I owanted. Great Customer service fast and efficient in getting me In a new vector I would love. Customer service fast and efficient in getting me In a new vector I would love. More

This dealership is a rare organization made up of professionals who work together to make your buying experience a pleasant one. I worked primarily with Wally and Rebecca. They were able to provide t professionals who work together to make your buying experience a pleasant one. I worked primarily with Wally and Rebecca. They were able to provide the information I needed to make a decision without making me feel like they were trying to sell me something. They are supported by a team of others who are able to "find" vehicles that I could not. They really are interested in your satisfaction, which is rare in this business. Best of all, there was no upselling, hidden charges, or other financial "games" involved. There are not many dealerships that you can say that about. This dealership will remain on my list of friendly dealers to work with. More

Very nice dealership and friendly staff. They made purchasing a car very easy! I definitely would do business with them again in the future. Thanks! purchasing a car very easy! I definitely would do business with them again in the future. Thanks! More

I am extremely grateful for this dealership in helping me get a new Kia Soul! I had a great experience and am also thankful to Dennis and the manager of this location for assisting me in getting the car I wa get a new Kia Soul! I had a great experience and am also thankful to Dennis and the manager of this location for assisting me in getting the car I wanted! I really appreciate you all so much! More

Thank you Dennis for a great experience when we picked up the car and your thoroughness to make sure everything was right! Was a good experience for us. the car and your thoroughness to make sure everything was right! Was a good experience for us. More

Some of my experience, particularly with the service department, would give me second thoughts of recommending this dealership. I would definitely tell anyone considering a car purchase to ask for Wally department, would give me second thoughts of recommending this dealership. I would definitely tell anyone considering a car purchase to ask for Wally Thom, he is customer service 1. Even though Wally was not my initial sales person he treated us as being just as important to him as if he had made the initial sale. He also spent time going over the car features and making sure we understood them. This is what I call a sales professional. Rebecca was personable and helpful and the sale went fairly smoothly. I was a little upset when I was quoted a price for the EC Homelink mirror option and then the next day the finance manager added in a labor charge. I feel that if there was an additional labor charge it should have been included in the quote so I do feel a little bit 'cheated'. I felt my experience with Kenney Crump, my first sales person, was one of indifference. More

Kenny was extremely friendly, helpful, and quick. He got me right to the car to start the test drive, and kept me updated through the process. me right to the car to start the test drive, and kept me updated through the process. More

Kenney was very personable, helpful and knowledgeable! We were happy to lease a car from him and will be glad to work with him in the future! We were happy to lease a car from him and will be glad to work with him in the future! More

My experience was great and the staff was awesome. This is my second experience at Russ Darrow and they really make you feel like family! is my second experience at Russ Darrow and they really make you feel like family! More

It was a pleasure working with Dennis Cardinal and all the other personal that helped with my new purchase, I would highly recommend Dennis and Russ Darrow to any one looking to purchase a car. the other personal that helped with my new purchase, I would highly recommend Dennis and Russ Darrow to any one looking to purchase a car. More