Russ Darrow Kia of Waukesha

Jamie, Wayne, Wally & Keegan as well as Jacob & the service staff exceeded all my expectations. I would recommend this dealer to anyone looking for a new or used vehicle! service staff exceeded all my expectations. I would recommend this dealer to anyone looking for a new or used vehicle! More

The best staff out of any car dealerships in Wisconsin. Unbelievable hospitality and extremely professional. Will always get cars here. I am extremely excited, happy. Unbelievable hospitality and extremely professional. Will always get cars here. I am extremely excited, happy. More

This is my 3rd new car from Kia Waukesha and it won’t be my last. I can tell you we love Brandon he always goes out of his way to make us feel special, he’s honest and straight up with you. We look forward my last. I can tell you we love Brandon he always goes out of his way to make us feel special, he’s honest and straight up with you. We look forward to seeing Brandon every time we visit. Kenny Crump is following in Brandon’s footsteps with awesome customer care. Kenny made sure everything was set in our new car, he walked us out and should us how to use the new technology. We love Kia Waukesha because of people like Brandon and Kenny. More

Excellent service. Extremely friendly staff. Video of the vehicle during inspection definitely a plus. Coming up with twenty five words is a bit cumbersome and difficult vehicle during inspection definitely a plus. Coming up with twenty five words is a bit cumbersome and difficult More

It was a great experience at Russ Darrow Waukesha. We were pleased with the whole process and fun with the team we worked with. Would recommend to other! were pleased with the whole process and fun with the team we worked with. Would recommend to other! More

Love Dennis and I love Russ Darrow! They always make it quick, easy and painless. I love the white glove treatment I get and would recommend anyone to shop for a car there! quick, easy and painless. I love the white glove treatment I get and would recommend anyone to shop for a car there! More

Very professional, the staff was very nice and helpful. Jordan and Kegan are the best! Thanks so much from Porsha and Vence! Thanks a lot!! Jordan and Kegan are the best! Thanks so much from Porsha and Vence! Thanks a lot!! More

We had the easiest time buying our new Telluride. The sales team was wonderful. Kenny went above and beyond. Definitely a 10 out of 10 experience. sales team was wonderful. Kenny went above and beyond. Definitely a 10 out of 10 experience. More

Friendly and welcoming atmosphere Treated like a real Friendly and welcoming atmosphere Treated like a real person not just a sale and I appreciate that as well as being upfront and honest on how things Friendly and welcoming atmosphere Treated like a real person not just a sale and I appreciate that as well as being upfront and honest on how things typically work. More

Walked into Russ Darrow looking for a car walked out with a GEM!! I was walking through the Russ Darrow's lot just looking at the vehicles which were well maintained and properly presentable when I was G a GEM!! I was walking through the Russ Darrow's lot just looking at the vehicles which were well maintained and properly presentable when I was Greeted by Brandon the manager who was awesome and professional we chit chatted to get an idea of what I was looking for and he invited me in to talk further. When we walked in Brandon being the manager had things to handle and he politely handed my significant and myself off to Xavier Troupe. Xavier instantly was great as we started to talk we had a great connection with him and could tell he was trying to understand us and what we were looking for he had a great no pressure presence which made it super easy to ask questions as this was the first time I ever bought a car from a dealership. Anything and everything that we asked he answered or sought the means to get us a answer, it was a great experience with a person who seemed to really grasp our situation. his demeanor and professionalism helped make it comfortable for us to really understand the process of buying a car from a dealership. I definitely recommend Russ Darrow and there staff again in particular Xavier who deserves huge kudos I will definitely buy my next car there because I know they will take care of me and my family. More