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Russ Darrow Kia of Waukesha
Waukesha, WI
1,825 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,825 reviews
January 16, 2025
Very friendly, and willing to help. Always asks if you need a ride or if you are going to wait. They keep you informed on your car. Always asks if you need a ride or if you are going to wait. They keep you informed on your car. More
by JUDYZ26320
Verified CustomerEmployees Worked With
Jacob Povlich, Kara Snedecor
January 16, 2025
I received excellent service, as always. An oil change, tire rotation, and recalled part replacement only took an hour and a half to complete. An oil change, tire rotation, and recalled part replacement only took an hour and a half to complete. More
by jkendahl
Employees Worked With
Jacob Povlich, Kara Snedecor
January 15, 2025
Wonderful experience Kain was friendly and genuine. He listened and answered my questions with ease.. I felt he really knew the vehicles and helped me find the one I wanted. He has continued to be avai He listened and answered my questions with ease.. I felt he really knew the vehicles and helped me find the one I wanted. He has continued to be available to answer my questions as I learn all the new features. I would recommend him to anyone looking into Kia. More
by MIZLODUHA
January 13, 2025
The vehicle was ready to test drive at my appointed time. Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purcha Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purchase, I felt rushed through the paperwork I had questions about the paperwork 2 days after the purchase and the finance rep was kind enough to help me work through all of my questions More
by SPAR0HWK
January 12, 2025
Everything was great. Xavier was helpful. Car is great but it did not come with car mats for the front or back. Xavier was helpful. Car is great but it did not come with car mats for the front or back. More
by GALDUST75
Employees Worked With
November 27, 2024
Comfortable and fun process. KIA makes a good product so Marcus did not have to trick me into purchasing. Our conversation was more casual than anything. KIA makes a good product so Marcus did not have to trick me into purchasing. Our conversation was more casual than anything. More
by binnebose
Employees Worked With
Marcus (Kain) Hankins
November 07, 2024
Staff was extremely pleasant. Told them what I could afford, We settled on my terms. Told them what I could afford, We settled on my terms. More
by rkaidantsis
November 01, 2024
Kain was very helpful, kind, and knowledgeable throughout the entire process. He was not pushy at all, and I would highly recommend him! the entire process. He was not pushy at all, and I would highly recommend him! More
by caliajoslyn
