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Russ Darrow Kia of Waukesha
Waukesha, WI
1,715 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,715 reviews
May 25, 2022
Everyone was fast, efficient, knowledgeable, and helpful. They went above and beyond to make sure I had everything I needed before I left with my new vehicle. They went above and beyond to make sure I had everything I needed before I left with my new vehicle. More
by stegersa
Employees Worked With
Brandon McGahee, Kenney Crump, Shannon Pankratz
May 24, 2022
I was looking for a vehicle for almost 2 weeks, luckily I found this place so of course I was able to find a car that I loved found this place so of course I was able to find a car that I loved More
by lorenzanamarilu7
Employees Worked With
May 17, 2022
There was no pressure for me to make a decision and they answered all my questions answered all my questions More
by Aussie942
May 06, 2022
I have bought three Kias from this dealership and everytime is a great experience. Kenny and Rebecca always take good care of me! everytime is a great experience. Kenny and Rebecca always take good care of me! More
by Ricker
May 06, 2022
Dennis was very helpful in securing us a new Telluride after the used one we hoped to purchase fell through. after the used one we hoped to purchase fell through. More
by Michelle
April 29, 2022
I had a very nice and easy experience purchasing a car at Russ Darrow Kia. Customer service was great and attentive to my needs. I would recommend purchasing a car from them in the future. Russ Darrow Kia. Customer service was great and attentive to my needs. I would recommend purchasing a car from them in the future. More
by dgab72
April 25, 2022
When I told them I was no longer interested they decided to call me another 20 plus times. It's ridiculous! That's harrassment. 5 calls a day. Telling me I needed to get into them now! No way! Went to a de to call me another 20 plus times. It's ridiculous! That's harrassment. 5 calls a day. Telling me I needed to get into them now! No way! Went to a dealership that didn't harrass me! More
by kcallies32
Employees Worked With
All employees that called
April 25, 2022
We were looking for a car for my 16 year old son. We initially came in looking for new and ended up with a nice, used vehicle, in our price range. My son told me that we hit the jackpot when we fou We initially came in looking for new and ended up with a nice, used vehicle, in our price range. My son told me that we hit the jackpot when we found his car. I thank you for making this an enjoyable experience for both he and I. Everyone in your dealership was outstanding to work with. Brandon, the General Manager greeted us and helped us decide what we wanted. Wally, test drove with us and walked us through pricing and Shannon helped us during the paperwork signing process. I thoroughly enjoyed the small dealership experience. I will definitely be back should I need a car in the future. This will be my first stop. Thank you! More
by Jodicanning
