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Russ Darrow Kia of Waukesha
Waukesha, WI
1,643 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,643 reviews
June 23, 2021
Thank you for a great experience with a test drive and purchase. Kaz answered questions and kept me informed about the trade-in and purchase process. He and Jonathan made the trade-in and buying easy. Plu purchase. Kaz answered questions and kept me informed about the trade-in and purchase process. He and Jonathan made the trade-in and buying easy. Plus, the car is great! More
by Beth
Employees Worked With
Kazimierz Madej
June 23, 2021
Thanks to everyone for being so nice and welcoming. This was my first experience buying a car, and you all helped it go very smoothly. Wally was very nice and helped me to find the perfect car for me. Than was my first experience buying a car, and you all helped it go very smoothly. Wally was very nice and helped me to find the perfect car for me. Thanks to Jonathan, Jeffrey, Rebecca, and everyone else as well for being so kind if I have any other car business russ darrow kia of Waukesha will be my choice. More
by Rmoswalt44
Employees Worked With
Other Employees :
Jonathan Maxwell, Rebecca Boczkowski, Jeffery Johnson
June 19, 2021
I had an amazing experience with Kenney, he quick, straightforward and very easy going. I never bought a car in this short amount of time wow. If you need a kia or any car go see Kenney Crump he’s the straightforward and very easy going. I never bought a car in this short amount of time wow. If you need a kia or any car go see Kenney Crump he’s the guy. More
by WayneW
Employees Worked With
Kenney Crump, Rebecca Boczkowski
June 18, 2021
I really am thankful to have had a great salesman to help get me what I wanted not once but twice, EXCELLENT SERVICE! Everyone was so helpful & determined to hel me get exactly what I wanted & close to my pr get me what I wanted not once but twice, EXCELLENT SERVICE! Everyone was so helpful & determined to hel me get exactly what I wanted & close to my price range! More
by Faithcole1988
Employees Worked With
Kenney Crump
June 18, 2021
Went in for a test drive, left with a Telluride. Kaz was a really nice guy and knowledgable about the vehicle. Very nice people and it made the unexpected process of buying a vehicle enjoyable. a really nice guy and knowledgable about the vehicle. Very nice people and it made the unexpected process of buying a vehicle enjoyable. More
by Edward
Employees Worked With
Brandon McGahee, Kazimierz Madej
June 17, 2021
Good communication. Clear on the numbers. Not a great selection but that's due to the extremely unusual post-pandemic market. Dennis is nice and answers questions clearly. selection but that's due to the extremely unusual post-pandemic market. Dennis is nice and answers questions clearly. More
by info
Employees Worked With
June 17, 2021
Great service, just disappointed in how long it took! Brought vehicle in at 8:00 am. Still waiting, it is 4:45! Don’t no what else to say. took! Brought vehicle in at 8:00 am. Still waiting, it is 4:45! Don’t no what else to say. More
by juneruland
Employees Worked With
Eric Johnson
June 10, 2021
Really enjoyed my experience with Russ Darrow Kia Waukesha. Starting with my first contact via phone with Michelle who was very friendly and helpful. Wally Thom was awesome to work with and made me Waukesha. Starting with my first contact via phone with Michelle who was very friendly and helpful. Wally Thom was awesome to work with and made me feel very comfortable about my decision to buy this car for my teenage daughter. Great experience. More
by kkkl
June 09, 2021
Service writer Eric and his team did a nice job. Friendly and professional. Facility was clean. There were no surprises or unexpected delays. Will be using Darrow for more vehicle service and ma Friendly and professional. Facility was clean. There were no surprises or unexpected delays. Will be using Darrow for more vehicle service and maintenance in the future. More
by Dave S.
Employees Worked With
Eric. Service Writer
