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Russ Darrow Kia of Waukesha
Waukesha, WI
1,612 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,612 reviews
December 11, 2020
We were really fortunate to have Wally as our sales representative. He was friendly, knowledgeable, and helpful. We will definitely work with him in the future. representative. He was friendly, knowledgeable, and helpful. We will definitely work with him in the future. More
by egoanna01
December 08, 2020
Went into the dealership knowing exactly which vehicle I wanted, Dennis was friendly, efficient and quick. Finance was smooth and easy. Thank you for the best auto buying experience! wanted, Dennis was friendly, efficient and quick. Finance was smooth and easy. Thank you for the best auto buying experience! More
by Angel E.
Employees Worked With
December 07, 2020
Great experience - knowledgeable staff. Dennis walked me through the process and asked all the right questions. Once we decided which the right car was for me, he called when they got one in and had it rea through the process and asked all the right questions. Once we decided which the right car was for me, he called when they got one in and had it ready for me in a matter of hours. More
by TellurideBuyer
Employees Worked With
December 06, 2020
Great Customer Service, Willing to go Above&Beyond when it comes to customers Needs.I would recommend to any one lookin to purchase a vehicle. it comes to customers Needs.I would recommend to any one lookin to purchase a vehicle. More
by Quetta Garner
Employees Worked With
Kenney Crump
December 06, 2020
I went in for a rattle underneath my car. The rattle is still there. I had the car in just 2k miles before. They said it was safe. The rattle is still there m. still there. I had the car in just 2k miles before. They said it was safe. The rattle is still there m. More
by Kstrand67
Employees Worked With
Jacob Povlich
December 04, 2020
Freddie was wonderful. After shopping online, we found a vehicle and Freddie brought the car right up and was happy to take a test drive with us! The wait for financing took quite a bit of time. That was d vehicle and Freddie brought the car right up and was happy to take a test drive with us! The wait for financing took quite a bit of time. That was disappointing but also not Freddie’s fault. More
by Sonny
Employees Worked With
Freddie Pate Sr
December 04, 2020
Dennis Cardinal is the best when it comes to sales. We appreciate his honesty, caring, and straight forward approach. Thanks again Dennis for making another lifetime memory so simple. appreciate his honesty, caring, and straight forward approach. Thanks again Dennis for making another lifetime memory so simple. More
by Mike T.
Employees Worked With
December 03, 2020
Polite and confident service. The salesman and mamagers worked very well allowing my 23 year old to be the customer. Gregg, Rebecca and Keagan were so helpful! worked very well allowing my 23 year old to be the customer. Gregg, Rebecca and Keagan were so helpful! More
by Msmomx3
December 02, 2020
Always have such an incredible experience with the team at Russ Darrow Kia in Waukesha! They are the best, and I would recommend them to everyone! at Russ Darrow Kia in Waukesha! They are the best, and I would recommend them to everyone! More
by Andrew123
November 26, 2020
He asks a lot of questions to really get to know what your interest are and your needs. He has great rapport with his customers. Very pleased. your interest are and your needs. He has great rapport with his customers. Very pleased. More
by Deb
