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Russ Darrow Kia of Waukesha
Waukesha, WI
1,446 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,446 reviews
March 17, 2020
The service was professional and they made the process simple. I enjoyed working with Andrew, he was knowledgeable about the vehicle. Overall a good experience simple. I enjoyed working with Andrew, he was knowledgeable about the vehicle. Overall a good experience More
by barndt2012
Employees Worked With
Andrew Drasen
March 16, 2020
Fast easy and East experience. Up front with information, did not hide anything.Would recommend everything to come deal with Nick and Gus. Awesome experience did not hide anything.Would recommend everything to come deal with Nick and Gus. Awesome experience More
by Ericbannenberg
Employees Worked With
Gustavo Valenzuela, NICK JORDAN
March 15, 2020
This is our third leased vehicle from here. Love the no pressure sales staff and the patient attitude when answering my questions. Everyone made me feel welcome and I loved chatting with all the staff. pressure sales staff and the patient attitude when answering my questions. Everyone made me feel welcome and I loved chatting with all the staff. Would recommend you guys to anyone!! More
by wapps23
Employees Worked With
Other Employees :
Keegan and (I forgot her name!!) the one that ran all my numbers. She was wonderful!!!
March 14, 2020
Our car buying experience was unparalleled! Dennis was extremely personable and knowledgeable. We will be recommending him and Russ Darrow Kia of Waukesha to all of our friends and family! extremely personable and knowledgeable. We will be recommending him and Russ Darrow Kia of Waukesha to all of our friends and family! More
by Brittany.sprinkman
Employees Worked With
March 11, 2020
Great service. Freddie was very friendly and helped answer all of my questions and concerns. Pulled my vehicle up and made sure I was satisfied with my visit. answer all of my questions and concerns. Pulled my vehicle up and made sure I was satisfied with my visit. More
by KimCasa
Employees Worked With
Freddie
March 08, 2020
It was a pleasure working with Andrew. He made the whole process very quick and smooth. He knew exactly what I was looking for and was able to fulfill my car wishes. process very quick and smooth. He knew exactly what I was looking for and was able to fulfill my car wishes. More
by Jessica G.
Employees Worked With
Andrew Drasen
March 08, 2020
They all was very helpful and got me what I really liked and wanted. They also got straight to the point and I was only there for 2 hours. Thank y’all once again. and wanted. They also got straight to the point and I was only there for 2 hours. Thank y’all once again. More
by Gwengillespie03
March 07, 2020
Love the new Optima. Wally and Rebecca did an excellent job with the sale and getting the car ready. I will recommend your dealership to all my friends. Thanks job with the sale and getting the car ready. I will recommend your dealership to all my friends. Thanks More
by Tjavorsky
March 07, 2020
Sales persistence and willingness to help you up until the close of deal. Just $$. Once the deal is done, there is little interest in helping you. I have had little luck with any positive experiences sinc the close of deal. Just $$. Once the deal is done, there is little interest in helping you. I have had little luck with any positive experiences since my purchase. More
by tristaj786
Employees Worked With
Other Employees :
Gustavo Valenzuela, Freddie Pate Sr, Jonathan Taylor
March 05, 2020
Andrew was a great help and very kind. I totally love my new vehicle and all it's features. I called and told Gus exactly what I wanted and Andrew and him made it happen. Thank you! new vehicle and all it's features. I called and told Gus exactly what I wanted and Andrew and him made it happen. Thank you! More
by Hinztanya
Employees Worked With
Gustavo Valenzuela, Andrew Drasen
