Russ Darrow Kia of Waukesha - Service Center

Kayleigh was GREAT and squeezed me in quickly because my check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. Without it I could not take my car in for service. More

Great service. Great customer service. Easy to make an appointment. Less than an hour for total service. Great customer service. Easy to make an appointment. Less than an hour for total service. More

Completed oil change in a timely matter. The person I worded with was very helpful. The person I worded with was very helpful. More

Quick clean service and customer care, from purchase to maintenance everyone I have been in contact with is responsive and respectful of my time and investment. maintenance everyone I have been in contact with is responsive and respectful of my time and investment. More

Great service! Upfront with costs and no surprises. Would definitely go back when we need service again. definitely go back when we need service again. More

Very friendly and helpful staff. Don was very knowledgeable and helped me with a warranty issue with ease. Thank you Don :) knowledgeable and helped me with a warranty issue with ease. Thank you Don :) More

Service was good just wish when I ask how much something costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a optio costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a option on the supplies did I ? So truthfully it’s 67$ plus tax so when i ask how much just tell me 70 bucks tax included . Be honest ! I hate getting jacked around More

Checked in at scheduled time, having a disability Eric was helpful in getting me checked in gave me all the information I needed. Allowed me to go out the large doors which was easier for my walker and an was helpful in getting me checked in gave me all the information I needed. Allowed me to go out the large doors which was easier for my walker and another man from service offered to help me into my rides car. I was very impressed with the extra effort. And the work on the car was done on time and they also threw in a car wash. For a first time customer I was impressed. More

They do a good job. Leave my car clean and properly serviced They contact in a timely manner and keep you informed of their progress. serviced They contact in a timely manner and keep you informed of their progress. More

Very personable and professional. I go here for my car servicing at the Kia dealership. servicing at the Kia dealership. More