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Russ Darrow Waukesha Kia - Service Center

Waukesha, WI

4.5
329 Reviews

329 Reviews of Russ Darrow Waukesha Kia - Service Center

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October 28, 2021

As always this dealership is top notch. First service with my K5 and they did not disappoint. The video inspection was a nice touch. More

by K5/Telly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Gaspardo
October 26, 2021

They were able to get me in the same day for an engine light. Great service and friendly service. The shuttle ride home was appreciated. More

by Maryjanecek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian shuttle driver
Oct 26, 2021 -

Maryjanecek responded

Thanks

October 21, 2021

Easy to access service area with convenient parking. Nice, clean waiting area, painless, pleasant service. More

by mar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

I have used this dealer for service on my kia van they are easy to deal with and time efficient in the service department. The service video are nice but I wish they shared more detail about fluid and eng More

by WyldSmurf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2021

Very friendly service with a fun attitude. Work was just an oil change but they washed my car. More

by Grantreginato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg in sales
September 27, 2021

Eric let me know immediately that service was backed up but if I wanted to drop it off they would get to it ASAP. Work was completed 2 days before my appointment. More

by Jonnawithey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
September 20, 2021

Reliable! This is my third Kia and go back not just to lease but service department is great! More

by tammykoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
September 17, 2021

Bought a part from the part department and it wasn’t even a new part in the box. Now they are saying there’s no returns on electrical items when i don’t want to return i need the part just want a new part More

by jon7682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob sterling
September 11, 2021

This is the best dealership ever. They are so kind and transparent. They treat you like family and it is really the only dealership I trust. More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
August 21, 2021

Had my oil changed and staff was great. They made sure that you were comfortable while waiting on your car which it didn't take them long at all..Great place for service on your vehicle. More

by missmjbrown58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

missmjbrown58 responded

Awesome dealership

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