Russ Darrow Waukesha Kia - Service Center

Katie was great. I was very pleased with the service at the dealership. From checking in to picking up my car, everything was easy. But most importantly, I appreciate I was very pleased with the service at the dealership. From checking in to picking up my car, everything was easy. But most importantly, I appreciated her help in getting the information on the service plan I purchased at original dealership, that enabled me to save several hundred dollars on this service. The only thing I would comment on is that the car was washed on outside, which is great, but not vacuumed on the inside. The other dealership did that, and I guess that was my expectation at Russ Darrow. Perhaps that’s something you’d consider in the future. Thanks again. More

Staff is exceptionally friendly and are great communicators. Very customer focused and this includes the mechanics and service managers. communicators. Very customer focused and this includes the mechanics and service managers. More

Oil change service was great. Everything was done In a timely manner and was very please with what your technicians did Everything was done In a timely manner and was very please with what your technicians did More

Both extremely professional Very friendly and attentive Met Brandon McGahfe Also excellent at his job will be back Met Brandon McGahfe Also excellent at his job will be back More

Wife took vehicle into dealership due for service. Jacob Povlich in services was unprofessional and she stated she was given attitude and talked down on when she questioned a hissing sound from vehic Jacob Povlich in services was unprofessional and she stated she was given attitude and talked down on when she questioned a hissing sound from vehicle. Not only that dealer forgot to order my wife her uber since they don’t obviously give rental vehicles anymore and my wife had to call the dealer when no uber showed up at time she was told they would arrive. Dealer forgot to order uber. Will not come back or entertain bad services from an unprofessional dealer. I will continue to go to where I have been. More

Jacob Povlich and Skyler Battersby are the best representatives of your team each and every time I visit. representatives of your team each and every time I visit. More

Kain, Jacob, and Brandon are an amazing team! They made buying my first car easy and fun. They even made sure I could stay in my budget, but that I got the perfect car that fit both my needs and They made buying my first car easy and fun. They even made sure I could stay in my budget, but that I got the perfect car that fit both my needs and wants all in one. Huge thank you to Kain, Jacob, Brandon, and the whole Russ Darrow Kia of Waukesha Team for making my first car buying experience an amazing one! More

Very nice. Courteous and helpful. Finished my work in a timely manner. Very happy with the. Courteous and helpful. Finished my work in a timely manner. Very happy with the. More

Kaitie Stier was very friendly and knowledgeable about what was done and the steps that were done what was done and the steps that were done More

Kind when I arrived and let me know what I needed to have done and how long. Sent me a video on the work that was done as well as explaining. done and how long. Sent me a video on the work that was done as well as explaining. More