Russ Darrow Waukesha Kia - Service Center

Had appointment made through Jacob wanted him to be our representative. Had a young inexperienced person. Started repair and charged us$600and then said they found an additional Robles to the cast of over representative. Had a young inexperienced person. Started repair and charged us$600and then said they found an additional Robles to the cast of over $1200 and an additional 3 hours wait after being there 3 hours already. Car makes more rattles than ever. Told us car is safe to drive. ??????? More

Fantastic service. Brandon is awesome. Katie is wonderful! The technicians are spot on! So happy to do business with you all! Brandon is awesome. Katie is wonderful! The technicians are spot on! So happy to do business with you all! More

They were amazing and honest. Our engine took a crap and they let us know it was covered under extended warranty. We would have had no idea. Our engine took a crap and they let us know it was covered under extended warranty. We would have had no idea. More

Easy to get appointment, Jacob in service is great to work with. Don't like paying surcharge for credit card use, also feel enviroment surcharges are too high. work with. Don't like paying surcharge for credit card use, also feel enviroment surcharges are too high. More

Service dept. did my oil change and rotated my tires on my KIA. They were polite and efficient! did my oil change and rotated my tires on my KIA. They were polite and efficient! More

They did a good job Fast friendly service. On time , I would recommend them to my friends. On time , I would recommend them to my friends. More

Service was completed quickly. Person I met when I dropped off my car walked through the service and then confirmed what work was completed when returning my car. Person I met when I dropped off my car walked through the service and then confirmed what work was completed when returning my car. More

I was just in for some routine maintenance and Skyler was very pleasant to work with. very pleasant to work with. More

I have never, and I repeat, never, had a good experience at this dealership. If there was another nearby, I would most certainly patronize it. Finding out this dealership lied to me intentionally or perhaps at this dealership. If there was another nearby, I would most certainly patronize it. Finding out this dealership lied to me intentionally or perhaps accidentally about a part of Service was very disturbing. More

Fantastic, friendly, and follow through is great. Invoice shows recommended service declined but never true. Invoice shows recommended service declined but never true. More