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Russ Darrow Waukesha Kia - Service Center
Waukesha, WI
380 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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380 Reviews of Russ Darrow Waukesha Kia - Service Center
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May 18, 2025
Wonderful staff and wonderful work. They are clear about what they are going to do, what they are doing, what they did and how everything went. They are clear about what they are going to do, what they are doing, what they did and how everything went. More
by RDRESCHER
Verified Customer
May 17, 2025
Always courteous, prompt, and show concern for customers. Up front with all issues and I love the videos Up front with all issues and I love the videos More
by microchef56
May 17, 2025
Had appointment made through Jacob wanted him to be our representative. Had a young inexperienced person. Started repair and charged us$600and then said they found an additional Robles to the cast of over representative. Had a young inexperienced person. Started repair and charged us$600and then said they found an additional Robles to the cast of over $1200 and an additional 3 hours wait after being there 3 hours already. Car makes more rattles than ever. Told us car is safe to drive. ??????? More
by Dennis
Employees Worked With
May 17, 2025
Fantastic service. Brandon is awesome. Katie is wonderful! The technicians are spot on! So happy to do business with you all! Brandon is awesome. Katie is wonderful! The technicians are spot on! So happy to do business with you all! More
by THOMAS.VINYARD1
May 16, 2025
They were amazing and honest. Our engine took a crap and they let us know it was covered under extended warranty. We would have had no idea. Our engine took a crap and they let us know it was covered under extended warranty. We would have had no idea. More
by JOSEPHNAVARRE
Employees Worked With
Katie in Service
May 16, 2025
Easy to get appointment, Jacob in service is great to work with. Don't like paying surcharge for credit card use, also feel enviroment surcharges are too high. work with. Don't like paying surcharge for credit card use, also feel enviroment surcharges are too high. More
by MARKG54
May 16, 2025
Service dept. did my oil change and rotated my tires on my KIA. They were polite and efficient! did my oil change and rotated my tires on my KIA. They were polite and efficient! More
by SOBIERALSKIJOE19
Employees Worked With
May 14, 2025
They did a good job Fast friendly service. On time , I would recommend them to my friends. On time , I would recommend them to my friends. More
by KAYSERCHARLES
Employees Worked With
May 13, 2025
Service was completed quickly. Person I met when I dropped off my car walked through the service and then confirmed what work was completed when returning my car. Person I met when I dropped off my car walked through the service and then confirmed what work was completed when returning my car. More
by MUZA_PSC
Employees Worked With
May 10, 2025
I was just in for some routine maintenance and Skyler was very pleasant to work with. very pleasant to work with. More
by footballmom5752
Employees Worked With
