Russ Darrow Waukesha Kia - Service Center

Staff was courteous When scheduling an appointment they are always very accommodating. excellent Jacob is great are always very accommodating. excellent Jacob is great More

Waited almost 3 hours for a simple fix that I had an appointment for. Sat in the waiting room and watched at least 5 people leave that got here after me. My service assistant was amazing but I’m just co appointment for. Sat in the waiting room and watched at least 5 people leave that got here after me. My service assistant was amazing but I’m just confused why I had to wait so incredibly long More

Excellent service and very much appreciated ? ??? Everything with the oil change went well and I was able to receive the 2nd free one which is great ????. ??? Everything with the oil change went well and I was able to receive the 2nd free one which is great ????. More

Oil change and 3 recalls done in one day. Easy drop off from dealership to home. Car was washed and had full inspection for any other issues. Easy drop off from dealership to home. Car was washed and had full inspection for any other issues. More

Service service service service service service service service service service service service service service car wash service service service service service service service car wash More

Keep having to bring car back. Car still not fixed and was told that my car was done picked up truck and still making noise. I talk to manager the next day and he said they ordere Car still not fixed and was told that my car was done picked up truck and still making noise. I talk to manager the next day and he said they ordered a part but I was told everything was replaced. Im irritated cause I keep having to leave work. More

When scheduling an appointment they are always very accommodating. Every service person has been excellent to work with !! accommodating. Every service person has been excellent to work with !! More

Salesperson was amazing and went out of the way to help us out. Recommend him again. us out. Recommend him again. More

We've been going through some powertrain issues on our Kia Soul. While it's too bad the car needs help, it's great to see that so far Kia is honoring their warranties completely. Skyler and any other pe Kia Soul. While it's too bad the car needs help, it's great to see that so far Kia is honoring their warranties completely. Skyler and any other people we've worked with at the dealership have been communicative, kind, and helpful each time. Thank you. More

This dealership is awesome. They know me and my family by name, i love it!!! Great customer service, attentive, clean!!! My family and I have been coming here for years. Our dau They know me and my family by name, i love it!!! Great customer service, attentive, clean!!! My family and I have been coming here for years. Our daughter got a car almost 2 years ago and my son got one last week!!! If you are looking for a dealership, this is the place to go. More