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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,896 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,896 reviews
July 24, 2026
I brought my car in for service. I've only ever had it service there because that's where I bought the car. Every time I've had it service there they've done an excellent job. They s I've only ever had it service there because that's where I bought the car. Every time I've had it service there they've done an excellent job. They show a video. Tell me what things are going on with my car and give me a car wash if the weather is appropriate. This past time they noted that my windshield wipers could probably use replacing and I agreed so I asked them if they could please do that and they did very quickly! I like that there are areas to sit in relative comfort. They're always clean. More
by Jet2sky2000
Verified CustomerEmployees Worked With
He had a long name that started with an 'A'.
July 23, 2026
I Love your service thank you for taking care of me,you're very loyal to your customers! me,you're very loyal to your customers! More
by ROMELLWHATLEY
July 22, 2026
They overfilled the engine oil and brake fluid by a lot. And when I pointed it, they argued that it wasn't so bad. They have not apologized either. And when I pointed it, they argued that it wasn't so bad. They have not apologized either. More
by KJOHN740
Employees Worked With
Christofer
July 18, 2026
Pretty sure they forgot about me. Saw my car sitting in the parking lots after 2 hours. Went in to check. He then said he'll just start doing the oil change now. Saw my car sitting in the parking lots after 2 hours. Went in to check. He then said he'll just start doing the oil change now. More
by Danielle
July 15, 2026
The staff at Russ Darrow treated me with respect & kindness. My vehicle was returned washed & vacuumed. Connor made sure he sat with me and went through the mult-point inspection. kindness. My vehicle was returned washed & vacuumed. Connor made sure he sat with me and went through the mult-point inspection. More
by Mama Lynn
Employees Worked With
Connor Sawyer
July 12, 2026
We had an amazing experience with this dealership! We drove almost two hours to buy our vehicle, and it was absolutely worth the trip. From the beginning, everyone was friendly, personable, and easy t We drove almost two hours to buy our vehicle, and it was absolutely worth the trip. From the beginning, everyone was friendly, personable, and easy to work with. They were great to negotiate with—fair, honest, and never made us feel pressured or uncomfortable. They took the time to answer all of our questions, making sure we felt confident every step of the way. We left feeling comfortable, respected, and completely satisfied with our purchase. If you’re considering making the drive, do it—you won’t regret it! We highly recommend this dealership and would gladly buy from them again. - Maya & Dylan D. More
by DYLANDREPHAL
Employees Worked With
