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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,929 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,929 reviews
October 16, 2026
I was early to my appointment and the woman who was working at the service desk was very friendly about it. They got me in early. They got me out in less time than they said it would take. I'm the woma working at the service desk was very friendly about it. They got me in early. They got me out in less time than they said it would take. I'm the woman was very friendly. She was the best service desk person I've interacted with there More
by Kristinemariehughes
Verified Customer
October 09, 2026
I honestly went in with low expectations of being able to get the car i wanted. Christen eased my nerves and totally made it happen. By far the best experience in a dealership. Definitely would recommend. get the car i wanted. Christen eased my nerves and totally made it happen. By far the best experience in a dealership. Definitely would recommend. More
by MELISSALYNN2931
Employees Worked With
Christen Dargen
October 09, 2026
Everyone there has an excellent level of customer service, thats why I keep bringing my vehicle there (Matt C. The Service Mgr too)! service, thats why I keep bringing my vehicle there (Matt C. The Service Mgr too)! More
by mightymdc
October 06, 2026
It was a pleasure to meet with you and your team, and they were able to get me a better vehicle and a better upgrade. Everything is running smoothly. The service was awesome. I walked in and I saw t they were able to get me a better vehicle and a better upgrade. Everything is running smoothly. The service was awesome. I walked in and I saw the car I wanted and then walked out with the same car that was making me smile. Thank you, team, for your services More
by ANTHONYLEIBITZKE
Employees Worked With
October 05, 2026
This dealership provides a video of the work that was done. The level of transparency this provides is fantastic! They keep the customer aware of any delays, reasons for delays and are very concerned wit done. The level of transparency this provides is fantastic! They keep the customer aware of any delays, reasons for delays and are very concerned with customer satisfaction. More
by MDSTEWART53
Employees Worked With
Christopher in Service
October 05, 2026
Very good service. Thank you for service. Me encanta sus servicios. Muy feliz por eso. Thank you for service. Me encanta sus servicios. Muy feliz por eso. More
by Carmen
October 05, 2026
They went above and beyond I came for an oil change left with a new car they made it happen major!!!! I'm letting everybody know they get 10s across the board with a new car they made it happen major!!!! I'm letting everybody know they get 10s across the board More
by BARRONMYKOL
October 04, 2026
My wait was a little longer than expected due to an additional recommended service but Chris was really friendly and checked in with me and made sure I knew what was going on. He is definitely an asset additional recommended service but Chris was really friendly and checked in with me and made sure I knew what was going on. He is definitely an asset. I enjoyed working with him. More
by Danaritz
Employees Worked With
Chris
