Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,358 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,360 reviews
April 30, 2025
Explained everything well and was very upfront with the services. Gave me the best price for the services required. services. Gave me the best price for the services required. More
by brewersjg3
April 30, 2025
Friendly staff. .gives accurate times to expect having service completed. Appreciated the video of what was done ..for it to be even better video what they are doing .gives accurate times to expect having service completed. Appreciated the video of what was done ..for it to be even better video what they are doing while the are doing it More
by OLSPLS
Verified CustomerEmployees Worked With
April 29, 2025
Great job for my car. After changing oil, car had the signal of engine. They fixed it well. After changing oil, car had the signal of engine. They fixed it well. More
by SeonJoo Oh
April 29, 2025
Great customer service! In and out in no time! There is an issue as my car is now leaking oil since the oil change. Your dealership is the second Russ Darrow dealership to n In and out in no time! There is an issue as my car is now leaking oil since the oil change. Your dealership is the second Russ Darrow dealership to not properly put the cap on correctly. More
by loridev71
April 29, 2025
Listened to my needs. Didn't feel pressured. Would recommend going to Russ Darrow for your next purchase. Didn't feel pressured. Would recommend going to Russ Darrow for your next purchase. More
by HEIDLBUG.22
April 28, 2025
The staff was incredibly friendly, knowledgeable, and laid back. I never felt pressured! Minna was very professional and patient, James made sure that my car was delivered in pristine condition, and Josh laid back. I never felt pressured! Minna was very professional and patient, James made sure that my car was delivered in pristine condition, and Josh made me ALMOST forget that I was making a huge payment by keeping the signing environment upbeat. My only “complaint” is that it’s obvious the staff puts all of their energy into helping their customers (they should hire a service to clean the walls of the cubicles and wipe down the desks) 10/10 service though!! Would definitely recommend!!! More
by AMANDAJO.GONZALEZ
April 27, 2025
Awesome friendly efficient responsive customer satisfaction at its highest theykoa really does a great job satisfaction at its highest theykoa really does a great job More
by VENCEBOOKER92
Employees Worked With
April 27, 2025
Friendly and professional. Even when busy they took the time needed for all questions! Excellent Even when busy they took the time needed for all questions! Excellent More
by KWETHERBEE1
April 25, 2025
I found the people to knowledge, friendly and honest. Did what they said they would do promptly. Did what they said they would do promptly. More
by trixfl
