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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,851 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,851 reviews
May 30, 2026
I was taken care of from the time I walked in the door, to the time I walked out. to the time I walked out. More
by RPMGUY
Verified Customer
May 29, 2026
Awesome Kia Dealership! They always provide me with excellent customer service. I dropped my car off without an appointment and they looked at it immediately. And they repai They always provide me with excellent customer service. I dropped my car off without an appointment and they looked at it immediately. And they repaired the issue within a day! Top notch service! More
by WEBS1976
May 29, 2026
This was by far the best car-buying experience I’ve ever had. Brianna, Marquis, and the finance manager were all extremely helpful, professional, and awesome to work with. They made the entire process smoot had. Brianna, Marquis, and the finance manager were all extremely helpful, professional, and awesome to work with. They made the entire process smooth and stress-free. I love my vehicle and would definitely recommend this dealership to anyone looking to purchase a car. I wouldn’t buy a car anywhere else! More
by NAKITA1978
May 29, 2026
They finished within the time they said they would Very good experience overall Will always come back to this location good experience overall Will always come back to this location More
by MINDYLEWIS12
May 28, 2026
I had a flat tire and they accommodated a same day appointment so I could use my Tire Protection warranty. Russ Darrow Nissan wasnt able to get me scheduled until Friday so I was very appreciative of appointment so I could use my Tire Protection warranty. Russ Darrow Nissan wasnt able to get me scheduled until Friday so I was very appreciative of the service I received. More
by T. Mac
Employees Worked With
IDK But the Service department.
May 28, 2026
Was told parts were in for my vehicle to fix a recall issue. However, after arriving at the dealer, service told me the wrong parts were ordered and that they would need to re-order and I would have to c issue. However, after arriving at the dealer, service told me the wrong parts were ordered and that they would need to re-order and I would have to come back in. They said it would take a day or two for the new parts to come back in. However, now after speaking with parts, I was told it could be two weeks More
by KJKENKEL2
May 24, 2026
I had been working with Bri for the past few months while trying to navigate being flipped in my auto loan and rebuilding my credit. I had so much anxiety and concern about what my next car and loan situatio trying to navigate being flipped in my auto loan and rebuilding my credit. I had so much anxiety and concern about what my next car and loan situation would look like, but Bri made the entire experience feel manageable from start to finish. She was absolutely amazing and truly made me feel like I was part of her family. She went above and beyond to help protect the deal and make sure I was taken care of every step of the way. I never felt judged for my situation instead, I felt supported, heard, and genuinely cared about. Despite everything, she was able to help get me into a one-year-old car with only 5,000 miles on it and nearly 160,000 fewer miles than my previous vehicle, which honestly felt impossible before working with her. I’m incredibly grateful for all of her hard work, patience, and kindness throughout this process. If you’re nervous about buying a car or rebuilding after a difficult situation, Bri is absolutely the person you want helping you. More
by Selvin.forsythe
