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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,681 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,681 reviews
January 01, 2026
Kenney was awesome. Truly took his time working with me to make sure I got the car I was happy with and within my budget. Will 100% recommend him. Thank you kenney! Truly took his time working with me to make sure I got the car I was happy with and within my budget. Will 100% recommend him. Thank you kenney! More
by Tiafulton
January 01, 2026
This was a great purchasing experience! I worked with Kenney and James. The process was smooth from start to finish, I am very happy with my new vehicle. I worked with Kenney and James. The process was smooth from start to finish, I am very happy with my new vehicle. More
by Oliver D
December 31, 2025
The process of finding the vehicle I wanted and to when I took delivery of it was the easiest I’ve ever had with Russ Darrow Kia Wauwatosa took delivery of it was the easiest I’ve ever had with Russ Darrow Kia Wauwatosa More
by MMIKOLAJCZYK18
Verified CustomerEmployees Worked With
Matthew Mikolajczyk
December 28, 2025
Kenney and Bernie helped me out with the process even though my situation wasn't the best they stuck with it and they got it done. The Russ Darrow group is fantastic and they employ fantastic people. Tha though my situation wasn't the best they stuck with it and they got it done. The Russ Darrow group is fantastic and they employ fantastic people. Thank you so much!. More
by Omar A
December 27, 2025
Kenney and the finance department got me the best deal in financing my car and Kenny finding me a great car insurance deal. They did a great job both men deserve a promotion. Kenney went above and beyond t financing my car and Kenny finding me a great car insurance deal. They did a great job both men deserve a promotion. Kenney went above and beyond to make sure I get this 2017 orange rogue and just for me to get a great deal through it all. Thank you all very much.👍😊 More
by danasparkle688
December 27, 2025
Efficient The experience was very efficient from start to finish, the team kept me informed and transport assistance was great. finish, the team kept me informed and transport assistance was great. More
by Lis18cm
Employees Worked With
Received a video from Enrique and scheduling assistance from a young lady
December 25, 2025
I've purchased many vehicles this time was quick and hassel free thank you guys hassel free thank you guys More
by Belj2269
Employees Worked With
December 24, 2025
Overall I have had a very positive experience with the dealership's service department. My writer explained the process very thoroughly, the communication was excellent and service very prompt. My only le dealership's service department. My writer explained the process very thoroughly, the communication was excellent and service very prompt. My only letdown was at checkout. The cashier was mostly courteous but had no interest in dealing with any questions remarking that 'even if i ask they don't tell me anything'. Not a terrible ending to my experience , but I've learned in my business that the end Is the experience. A little more training may be in order. More
by bobgailmax
Employees Worked With
Elizabeth was my service writer
December 24, 2025
Ernesto was professional and not pushy. Fights for you to get to terms that are most comfortable and accommodating. I would buy from him again. Fights for you to get to terms that are most comfortable and accommodating. I would buy from him again. More
by Lasttimewi
Employees Worked With
