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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.4
1,641 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,641 reviews

November 17, 2025

Malvin was very helpful throughout the entire process of looking for and purchasing a vehicle. This was my first car purchase, and he was very informative and helpful in the whole process. I appreciated his More

by feyellen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malvin Silva-Ables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

November 17, 2025

Had a pleasant experience, but would have appreciated more upfront about inferred costs associated with the purchase. More

by danickle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Freiheit
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Parrilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for this review of your experience and for choosing Russ Darrow Kia of Wauwatosa! Please let us know if we can be of any more assistance. Matt Kiscellus matt.kiscellus@russdarrow.com

November 16, 2025

I had a great experience, Alyssa was very friendly and helpful. The service was excellent 👌 10/10. Thank you Alyssa for your help More

by Kerenkalala21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Denter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

Here at Russ Darrow Kia of Wauwatosa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Matt Kiscellus matt.kiscellus@russdarrow.com

November 15, 2025

Good customer service. Went to lengths to help me get into a vehicle. Scott took the time to find a vehicle that suited my budget and preference More

by DMACKO25
Recommend Dealer
Yes
Employees Worked With
Scott Paeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Paeske
Nov 15, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

November 15, 2025

Rigo was attentive, responsive, and so easy to work with! My boyfriend recommended him from a past experience, and I’m glad he did. As a first-time car owner, he made the entire process — from finding a car More

by Pyang26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Freiheit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

November 14, 2025

Ernesto was mad cool and easy to talk to. I gave him a hard time cause I was over the car buying experience and he just rolled with the punches. Seriously every road block we hit he had a pla More

by Rslaten90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Parrilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

November 14, 2025

Good communication and let me take a vehicle for demo ride for theee hours on two different iccasions More

by 516runner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Denter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

November 12, 2025

brianna was fabulous! she made the process really fast and simple for us. i would recommend this dealership for used cars! More

by chadmarco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

November 11, 2025

Exquisite service will definitely recommend family and friends to come to Connor. You must give him an extreme raise due to his amazing service and great responsibility in actions. More

by Damien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Czaplewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Russ Darrow Kia of Wauwatosa responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Wauwatosa, we look forward to having you as a valued customer for many years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

November 10, 2025

Minna was very professional and did everything she could to meet or needs. She went above and beyond to ensure the experience was one my husband would e able to tolerate. She is a polished professional! More

by MJOLKING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Christy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Minna Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

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