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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,749 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,749 reviews
Verified Customer
March 14, 2026
After buying a new car I would have wanted to feel happy and good about the purchase. Instead I feel I was taken advantage of and screwed. and good about the purchase. Instead I feel I was taken advantage of and screwed. More
by KIM82457
March 14, 2026
Questions went unanswered. Lack of transparency. Felt like **I** was working for them vs. them working for me.?? Lack of transparency. Felt like **I** was working for them vs. them working for me.?? More
by KIM82457
March 12, 2026
Routine oil change and tire rotation. Everyone is and was very friendly and courteous Nice Everyone is and was very friendly and courteous Nice More
by hfifarek
March 10, 2026
It was good, except for the etch for $500 they added on which I hadn't noticed (my own fault). They did not mention it and I would have denied it!(somewhat deceptive) which I hadn't noticed (my own fault). They did not mention it and I would have denied it!(somewhat deceptive) More
by Larryjhertel
Employees Worked With
Ernesto Parrilla
March 10, 2026
Very kind, very professional, great customer service! Great and quick service in a pleasant atmosphere and efficient staff Great and quick service in a pleasant atmosphere and efficient staff More
by ANNAOJDANA
March 07, 2026
I was there for the time they mentioned. Checked my brakes and windshield wipers, and washed my car Checked my brakes and windshield wipers, and washed my car More
by mrschmidt369
March 06, 2026
We have been using Russ Darrow for some time. However this experience has terrible. For one, when I googled the issue I found a you tube video showing the part needed, how to install etc. It took However this experience has terrible. For one, when I googled the issue I found a you tube video showing the part needed, how to install etc. It took your tech several days and at least one installation of the wrong part. Additionally, the cost was ridiculous. I have yet to see an itemized receipt that show the labor cost. I'll get to that. Again, exceptionally disappointed and I assure you I will post all about it. More
by BRETTOLLEFSON
