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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

Overview
Employees
Reviews
Vehicles
4.3
1,778 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,778 reviews

April 22, 2026

Sarena was extremely helpful and kind and not judgmental. My car was serviced in a timely manner. More

by STEVENWESOLEK
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarena Hansen
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Apr 22, 2026 -

Russ Darrow Kia of Wauwatosa responded

We appreciate you noting that Sarena offered supportive service with genuine understanding. We’re glad your Mazda was serviced efficiently and look forward to assisting you again. Matt Kiscellus matt.kiscellus@russdarrow.com

April 22, 2026

Very quick and professional Service was great and comfortable. They offered amenities to help the short time waiting. More

by CARLOS99
Recommend Dealer
Yes
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Apr 22, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re delighted to hear our quick and professional service made your visit comfortable, especially with our waiting area amenities. Thank you for choosing Kia for your Carnival. We look forward to assisting you again. Matt Kiscellus matt.kiscellus@russdarrow.com

April 21, 2026

Vehicle I looked at on a Saturday and it was priced at 22,850. Dealership put vehicle aside and held till I could have my son come and test drive the following Friday. Without any notice when we arrived t More

by JWWHITE
Recommend Dealer
No
Employees Worked With
Sherman Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherman Thompson
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April 21, 2026

Courteous staff, timely service I would recommend this shop to others for service. Happy with my service. More

by claudione2217
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 21, 2026 -

Russ Darrow Kia of Wauwatosa responded

We appreciate your kind words about our team’s friendly approach and efficient work on your Kia Sorento. Your recommendation means a lot, and we look forward to serving you again. Matt Kiscellus matt.kiscellus@russdarrow.com

April 21, 2026

Courteous staff, timely service I would recommend this shop to others for service. Happy with my service. More

by claudione2217
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 21, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thank you for noting our team’s courteous and prompt service for your Kia. We’re glad you’re pleased with the experience and appreciate your recommendation. Please reach out anytime for future maintenance. Matt Kiscellus matt.kiscellus@russdarrow.com

April 20, 2026

Great customer service. Dustin was very helpful. I would recommend this dealership to anyone looking for a car. More

by DJPAPPENFUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Elmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

It’s wonderful to hear that Dustin was so helpful. Thank you for recommending us to others looking for a car. Enjoy your new Kia and safe travels! Matt Kiscellus matt.kiscellus@russdarrow.com

April 20, 2026

We had a great experience. Brianna was great and everyone we interacted with was great. More

by JKITZEROW1966
Recommend Dealer
Yes
Employees Worked With
Brianna Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Holbrook
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Apr 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re delighted to hear Brianna and the rest of our team made your experience so positive. It was a pleasure helping you drive away in a new Kia. If you need anything else, we’re here to help. Matt Kiscellus matt.kiscellus@russdarrow.com

April 19, 2026

Ernesto was professional, knowledgeable , very personable and not pushy. Enjoyed dealing with him. Satisfied with everything More

by RBARCZAK
Recommend Dealer
Yes
Employees Worked With
Ernesto
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Apr 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thank you for sharing your experience with our sales representative. We’re pleased to hear you found the process knowledgeable, personable, and pressure-free. Congratulations on your new Kia K4, enjoy every moment on the road! Matt Kiscellus matt.kiscellus@russdarrow.com

April 16, 2026

Marks on inside car door driver side that was not there when I came in . Rep state that was there and my car was old and was rust . I purchase my car there no rust on my car More

by Sfox855
Recommend Dealer
No
Employees Worked With
Athanasios Almouti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Athanasios Almouti
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Apr 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is anything we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Matt Kiscellus matt.kiscellus@russdarrow.com

Apr 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is anything we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Matt Kiscellus matt.kiscellus@russdarrow.com

April 15, 2026

Great Kenney worked hard to find exactly what I wanted and made it happen. Finance manager was awesome also! More

by DANIELLE68
Recommend Dealer
Yes
Employees Worked With
Kenney Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenney Crump
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Apr 15, 2026 -

Russ Darrow Kia of Wauwatosa responded

Fantastic to hear Kenney went above and beyond to find the right Kia for you and that our finance manager was so helpful. We’re proud to have provided an easy process, and we hope you’re enjoying every moment in your new Kia. Enjoy the ride! Matt Kiscellus matt.kiscellus@russdarrow.com

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