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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,705 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,705 reviews
January 23, 2026
Had an oil change donw a few months ago. Brought vehicle in for an issue. Found out that the vehicle had almost 6 quarts of oil Brought vehicle in for an issue. Found out that the vehicle had almost 6 quarts of oil More
by Jnielsen69
Verified Customer
January 22, 2026
Thanks Love them keep up the good work Excellent There's no place like home Don't stop doing what you're doing no place like home Don't stop doing what you're doing More
by Pherzaineppledger05293
January 21, 2026
He responded to me kindly even though I was not perfect about language He was kind and the inspection of the car was perfect. He checked it very honestly. about language He was kind and the inspection of the car was perfect. He checked it very honestly. More
by ykl0102
January 20, 2026
I wouldn't think of taking my vehicle any other place for service. They accommodated my demanding work schedule to get my vehicle serviced at my convenience. service. They accommodated my demanding work schedule to get my vehicle serviced at my convenience. More
by STEVENWESOLEK
January 19, 2026
Dustin was great. Made the process quick and easy. Remained available and attentive during the process but didn't overwhelm me. Made the process quick and easy. Remained available and attentive during the process but didn't overwhelm me. More
by JSACK219
January 19, 2026
They were very fast and convenient by sending me photos and contacted me almost an hour later and they were very polite and contacted me almost an hour later and they were very polite More
by SAL544
January 18, 2026
I had a 9:30 appt for routine maintenance. She said it would be an hour to hour and 1/2. My vehicle was done in about 1/2 hour. While waiting, I went to the front desk to see when my lease was She said it would be an hour to hour and 1/2. My vehicle was done in about 1/2 hour. While waiting, I went to the front desk to see when my lease was up and what my buy out would be. He checked with the finance manager and had the requested information very quickly. More
by dnoel2
January 18, 2026
Outstanding customer service with Friendly and professional staff. Great experience. We were shown a great experience and the staff were amazing. Thank you. professional staff. Great experience. We were shown a great experience and the staff were amazing. Thank you. More
by Adamsintha
January 17, 2026
Amazing! Attentive!Communicative! Accommodating! Scheduling was easy. Diagnosis was quick as was part delivery. Service was thorough. Attentive!Communicative! Accommodating! Scheduling was easy. Diagnosis was quick as was part delivery. Service was thorough. More
by CSTEPP71
January 16, 2026
Friendly, comfortable, caring Very relaxed mode setting. No pressure. Always kept up to date on process. No pressure. Always kept up to date on process. More
by IDNTY_CRISIS
